Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Opportunity for professional growth
Internal Advancement
Exciting game time culture
flexible scheduling
employee discount
Medical Coverage
dental coverage
vision coverage

Job Description

Buffalo Wild Wings is a renowned American sports bar and restaurant franchise celebrated for its vibrant atmosphere, diverse menu featuring wings and drinks, and commitment to providing an outstanding fan experience. Established as a go-to destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings has grown into a popular chain recognized for its high-energy environment, engaging events, and exceptional customer service. The company prides itself on fostering a culture rooted in sportsmanship, hustle, spontaneity, community, and fun, making it a dynamic workplace for employees dedicated to delivering memorable experiences to guests.

As a Hospitality Host at Buffalo Wild Wings, you will be an essential part of the frontline team responsible for setting the tone of every guest’s visit. This role is particularly suited for individuals passionate about hospitality and social engagement, offering a fantastic opportunity for career growth in a thriving, expanding company. Whether you aspire to build a career within the hospitality industry or leverage your acquired skills in future endeavors, the Hospitality Host position provides a rewarding and engaging work environment. You will be the first point of contact, helping to create inviting and energetic experiences that align with the brand’s commitment to excellence and fun. This position demands exceptional organizational and time management skills due to the fast-paced nature of the sports bar environment, where sustaining a positive guest experience during busy game nights is crucial.

The Hospitality Host will manage guest flow efficiently, administer waitlists, and ensure guests are seated promptly and comfortably. Collaboration with the service team is vital to ensure all patrons are placed in suitable sections, contributing to a seamless dining experience. Buffalo Wild Wings offers flexible scheduling options, making it ideal for candidates seeking part-time or full-time work adaptable to their lifestyle. Benefits such as employee meal discounts and eligibility for medical, dental, and vision coverage support employees' well-being and satisfaction.

Joining Buffalo Wild Wings means becoming part of a team that values enthusiasm, competitive spirit, and the drive to create legendary social experiences. Employees enjoy an exciting atmosphere where professional growth is encouraged, and the company’s core values guide day-to-day interactions and service. If you thrive in high-energy settings and are motivated to contribute positively to a dynamic hospitality environment, the Hospitality Host role at Buffalo Wild Wings is an exceptional career starting point or stepping stone.

Job Requirements

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies core values of sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Qualifications

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies core values of sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Duties

  • Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
  • Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
  • Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
  • Work effectively with the service team to ensure guests are seated in appropriate sections
  • Maintain a high standard of superior customer service throughout the guest arrival and seating process

Job Criteria

Experience

Entry Level (1-2 years)


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