Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth
Internal advancement within the company
Exciting high-energy game time culture
flexible scheduling options
Employee discount on meals
Medical Coverage
dental coverage
vision coverage
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant chain known for its vibrant and energetic atmosphere centered around sports and social experiences. Established as a go-to destination for sports fans and casual diners alike, Buffalo Wild Wings offers a wide variety of wings, sauces, and beverages, creating a unique and enjoyable environment for guests. The brand has a strong commitment to community engagement and delivering outstanding customer service, making it a popular spot for group gatherings, game-day celebrations, and friendly social interactions. With its expanding presence and growing team, Buffalo Wild Wings continuously seeks motivated and enthusiastic individuals ready to contribute to its dynamic culture and high-energy environment.
The Hospitality Host role at Buffalo Wild Wings is an exciting opportunity for individuals who are passionate about customer service and thrive in fast-paced, interactive settings. As the first point of contact for guests, the Hospitality Host plays a crucial role in shaping the initial dining experience, ensuring that every visitor feels welcomed and valued from arrival to seating. This position is ideal for those looking to start a rewarding career in the hospitality or restaurant industry, offering opportunities for professional growth, skill development, and internal advancement within the company.
This role demands a high level of organization, attention to detail, and the ability to manage guest flow efficiently to maintain a smooth and enjoyable experience during peak times. The Hospitality Host must embody Buffalo Wild Wings' core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun, creating an atmosphere that is not only enjoyable for guests but also energizing for team members. The ideal candidate will have previous experience in customer service or the restaurant industry, along with the certification required for food and alcohol handling as per local regulations. With flexible scheduling options, employee discounts, and access to medical benefits, this position is designed to support and reward dedicated team members who contribute to Buffalo Wild Wings' ongoing success and memorable guest experiences.
The Hospitality Host role at Buffalo Wild Wings is an exciting opportunity for individuals who are passionate about customer service and thrive in fast-paced, interactive settings. As the first point of contact for guests, the Hospitality Host plays a crucial role in shaping the initial dining experience, ensuring that every visitor feels welcomed and valued from arrival to seating. This position is ideal for those looking to start a rewarding career in the hospitality or restaurant industry, offering opportunities for professional growth, skill development, and internal advancement within the company.
This role demands a high level of organization, attention to detail, and the ability to manage guest flow efficiently to maintain a smooth and enjoyable experience during peak times. The Hospitality Host must embody Buffalo Wild Wings' core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun, creating an atmosphere that is not only enjoyable for guests but also energizing for team members. The ideal candidate will have previous experience in customer service or the restaurant industry, along with the certification required for food and alcohol handling as per local regulations. With flexible scheduling options, employee discounts, and access to medical benefits, this position is designed to support and reward dedicated team members who contribute to Buffalo Wild Wings' ongoing success and memorable guest experiences.
Job Requirements
- Minimum age of 16 years (or as required by local laws)
- Certification in state, county, or local food and alcohol handling, as applicable
- Ability to handle time management effectively in a fast-paced setting
- Demonstrates excellent organizational skills and attention to detail
- Previous experience in customer service or restaurant environment is a plus
- Passion for creating outstanding social experiences
- Embodies company core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun
Job Qualifications
- Minimum age of 16 years (or as required by local laws)
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies core values of Sportsmanship, Hustle, Spontaneity, Community, and Fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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