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Hospitality Assistant GM: Lead Guest Experience

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Flexible pay options
Professional training

Job Description

Our client is a leading hospitality firm renowned for delivering exceptional guest experiences through a commitment to quality and service excellence. Situated in Augusta, GA, this company has established a strong presence in the hotel industry by prioritizing customer satisfaction and fostering a positive work environment for its team. With a dynamic approach to hospitality management, they continuously strive to innovate and set high standards that enhance the overall guest experience.

The Assistant General Manager role is a pivotal leadership position within this esteemed hospitality organization. This role is designed for candidates who are passionate about operational excellence ... Show More

Job Requirements

  • Minimum one year of experience in hotel leadership
  • strong team building skills
  • excellent communication abilities
  • ability to work flexible hours
  • high school diploma or equivalent
  • proficiency in English
  • ability to manage multiple tasks effectively

Job Qualifications

  • Bachelor’s degree in hospitality management or related field preferred
  • minimum one year of experience in hotel leadership roles
  • strong communication and interpersonal skills
  • proven ability to lead and motivate teams
  • knowledge of hotel management software and operational best practices
  • excellent organizational and problem-solving abilities

Job Duties

  • Lead daily hotel operations to ensure efficiency and guest satisfaction
  • support and facilitate staff training programs
  • maintain high service standards in all departments
  • collaborate with department heads to improve operational processes
  • manage guest relations and resolve issues promptly
  • monitor financial performance and assist in budgeting
  • implement company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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