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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,700.00 - $78,200.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Benefits
Paid Time Off
wellness programs
Fertility and family building benefits
401(k) Plan
Job Description
Trinchero Family Estates is a renowned name in the wine industry known for its commitment to quality, tradition, and innovation. Located in Napa, California, this prestigious wine company has a rich heritage that spans generations, delivering exceptional wine experiences to consumers worldwide. Trinchero Family Estates is more than a winery; it is a vibrant business that deeply values hospitality, brand storytelling, and operational excellence to strengthen customer relationships and promote ongoing business growth.
As part of its continued expansion and dedication to guest satisfaction, Trinchero Family Estates is seeking a highly skilled Manager to lead across key areas... Show More
As part of its continued expansion and dedication to guest satisfaction, Trinchero Family Estates is seeking a highly skilled Manager to lead across key areas... Show More
Job Requirements
- Bachelor's degree required
- minimum 8 years of tasting room management experience
- strong leadership and staff management skills
- proficiency in business and financial analysis
- excellent communication and hospitality abilities
- must have knowledge of wine and winemaking
- ability to work weekends and evenings
- ability to handle physical work including lifting cases of wine
- effective problem-solving capabilities
- proficient in computer applications including MS Office
- experience in marketing and event planning beneficial
Job Qualifications
- Bachelor's degree in marketing, tourism, recreation, or related field
- 8-10 years tasting room management experience preferably in a high-volume environment
- excellent hospitality, sales, and communication skills
- strong business acumen with P&L management and financial analysis capabilities
- highly organized with ability to multi-task
- leadership experience managing teams of 15 or more, with proven ability to train and motivate staff
- basic to advanced knowledge and passion for wine including viticulture and winemaking
- analytical and problem-solving skills
- bilingual abilities are a plus
- proficient in MS Office especially Excel and PowerPoint
- experience with restaurant reservation and table management preferred
- willingness to work weekends and some evenings for events
Job Duties
- Manage hospitality staff and guest experience leadership
- hire, orient, onboard, and manage ongoing training programs
- oversee organization structure and delegation of duties
- conduct performance evaluations and ongoing staff discussions
- calculate payroll and commissions
- assess incentive programs for sales team
- communicate safety topics, sales goals, product information, and marketing promotions
- deliver annual sales plan and profit and loss targets
- lead Visitor Center business activities including guest experience, brand storytelling, consumer acquisition, club conversion, and event revenue
- conduct monthly financial and business reviews
- ensure staff training on brand and wine expertise
- enforce company sustainability and safety policies
- manage daily business functions including opening and closing procedures
- support marketing plans to increase visitors and sales
- execute operational model and maintain POS accuracy
- control wine inventory and ensure compliance with permits and health codes
- assist in tasting room operations and manage customer feedback
- plan and execute consumer and trade events
- provide leadership by setting standards, communicating expectations, coaching and mentoring staff
- foster team environment aligned with company values
- identify and support training programs
- mentor winery technical staff
- maintain a stimulating and cost-effective work environment
- perform related duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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