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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $120,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Dental Insurance
401(k)
Disability insurance
Vision Insurance
Life insurance
Health Insurance
Paid Time Off
Profit sharing
Job Description
Trinchero Family Estates is a prominent and well-established wine company located in Napa, California. Recognized for its commitment to quality and heritage, Trinchero Family Estates has grown to become one of the largest family-owned wineries in the United States, known for producing premium wines and providing exceptional hospitality experiences. The company values its rich history yet continually innovates to meet market demands in the competitive wine industry. With a strong emphasis on brand storytelling, customer experience, and sustainable practices, Trinchero Family Estates offers an unparalleled environment for those passionate about wine and hospitality to thrive.
This position is a full... Show More
This position is a full... Show More
Job Requirements
- Bachelor's degree
- 8-10 years tasting room management experience
- excellent hospitality skills
- strong sales and communication skills
- business acumen
- P&L management experience
- financial analysis capabilities
- highly organized
- multitasking ability
- leadership managing 15 or more people
- wine knowledge
- analytical skills
- bilingual a plus
- proficiency in MS Office
- availability to work weekends and evenings
- experience preferred in restaurant reservation management
Job Qualifications
- Bachelor's degree in marketing, tourism, recreation, or related field
- 8-10 years tasting room management experience including inventory and people-management, preferably in a high-volume tasting room
- excellent hospitality, sales, and communication skills
- strong business acumen and P&L management
- ability to conduct financial analysis and track KPIs
- highly organized and able to multitask
- leadership experience managing teams of 15 or more people
- ability to train, manage, and motivate staff
- basic to advanced knowledge and passion for wine including viticulture and winemaking
- analytical and problem-solving skills
- bilingual skills a plus
- proficient in MS Office, especially Excel and PowerPoint
- restaurant reservation and table management experience a plus
- availability to work weekends and some evenings for events
Job Duties
- Provide visionary leadership and management of hospitality staff and guest experience
- hire, orient, onboard, and manage ongoing training curriculum for staff
- oversee organization structure and delegation of duties
- conduct performance discussions and evaluations based on hospitality, brand storytelling, wine knowledge, sales productivity, club conversion, and teamwork
- calculate payroll and commissions for full-time and part-time employees
- assess incentive programs for the direct sales team
- communicate safety topics, sales goals, pricing, product releases, and marketing promotions daily to staff
- deliver annual sales plan and P&L targets
- run the Visitor Center to achieve hospitality and direct-to-consumer business goals
- conduct business and financial reviews and evaluate Visitor Center sales performance
- ensure staff are trained as brand and wine experts
- lead and enforce safety and sustainability policies
- manage daily business opening and closing procedures
- support marketing plans to increase visitor engagement and sales
- execute operational model and maintain POS system and accurate inventory control
- ensure compliance with permits, food safety, and responsible hosting requirements
- coach employees and host guests in the tasting room
- monitor and respond to customer feedback on-site and on social media
- plan and execute events including budgeting, staffing, and creative elements
- quantify business objectives, set standards, appraise performance, and define leadership competencies
- support staff development through coaching and mentoring
- foster teamwork and demonstrate company values
- provide mentoring and training to winery technical staff
- create a stimulating work environment
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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