Hospitality Ambassador

Millennial Restaurant Group (MRG) is a renowned franchisee of Blaze Pizza, a leading build-your-own pizza fast-casual restaurant chain. Since opening its first location in Louisville, KY in 2014, MRG has expanded rapidly, now operating more than twenty restaurants across Kentucky, Tennessee, and Florida. Blaze Pizza has been recognized by Forbes as the fastest-growing restaurant chain ever in the nation, reflecting its commitment to individuality, quality, speed, and a unique wood-fired approach to pizza making. The company culture is deeply rooted in fostering a family-like environment where team members are inspired, valued, and motivated to deliver exceptional service to guests.

MRG’s mission centers on embedding Blaze Pizza as a beloved brand in the communities it serves by employing enthusiastic and service-oriented individuals who thrive in a dynamic, high-energy, and guest-focused atmosphere. They emphasize strong team collaboration, personal development, and career advancement opportunities, making it a stimulating workplace for those passionate about hospitality and fast-casual dining. The company upholds strict adherence to COVID-19 safety guidelines by providing required personal protective equipment, enforcing sanitation standards, and maintaining social distancing measures to ensure a safe working environment.

Currently, MRG is seeking dedicated Hospitality Ambassadors to join the Blaze Pizza team either on a full-time or part-time basis with flexible day and night shifts. Hospitality Ambassadors play a crucial role in creating memorable dining experiences by maintaining a positive and upbeat attitude, engaging with guests through lively interactions, and ensuring satisfaction throughout their visit. This role focuses primarily on front-of-house guest services with minimal food preparation duties. Hospitality Ambassadors act as the welcoming face and heart of Blaze Pizza, delivering food to dine-in and digital pickup customers, assisting with the Blaze Pizza app to encourage loyalty program engagement, and maintaining cleanliness in the dining area and restrooms.

The position rewards commitment and enthusiasm with a competitive package that includes weekly pay with a guaranteed tip component, extra tip payouts, employee meal discounts, paid birthday and anniversary days off, 401K with employer matching, tuition reimbursement, yearly shoe allowance for full-time employees, flexible scheduling with time off requests, earned paid time off for full-time staff, and opportunities for professional growth within the company. Working as a Hospitality Ambassador at Blaze Pizza means joining a vibrant team environment that values fun, hard work, and excellent customer service. The company encourages employees to develop leadership skills and advance within their ranks, making it an excellent choice for career-minded individuals in the fast-casual restaurant industry.

In this role, strong guest service and communication skills are essential, along with a "put guests first" mentality and a genuine desire to learn. Hospitality Ambassadors must be reliable, hardworking, and comfortable standing for long periods. Good personal grooming and the ability to respond positively to coaching and direction are also key attributes for success in this position. Blaze Pizza’s commitment to an inclusive and engaging workplace culture ensures all employees feel supported and valued as part of the team. Candidates who enjoy being part of a high-performance team and who thrive in a fast-paced environment will find this role rewarding and fulfilling.