Hospital Valet Attendant ($14/hr +$Cash Tips Daily!) - Mercy Hospital OKC
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a highly regarded hospitality services company dedicated to delivering exceptional experiences that create smiles for its guests, clients, and employees. With a strong commitment to compassionate service, Towne Park focuses on positively impacting the millions of patients, visitors, and guests it serves every day. As a company, Towne Park prides itself on cultivating a rewarding career environment where employees can make a meaningful difference while developing professionally in the hospitality sector. The company has a culture built on friendliness, professionalism, and efficient service, ensuring that every interaction leaves a lasting impression of warmth and care. Towne Park takes pride in its approach to customer engagement, which not only meets but often exceeds service expectations in diverse settings including hospitals, city facilities, and event locations. With competitive and fair compensation alongside comprehensive benefits, Towne Park invites individuals to become part of a team where their efforts contribute to building happy, memorable guest experiences while growing in a rewarding career path.
The role of Guest Service Associate at Towne Park involves providing attentive, friendly, and efficient hospitality services to guests. Occupying a vital position within the company, associates are tasked with parking and retrieving guest vehicles safely and promptly, assisting with luggage handling, and ensuring guests receive courteous and professional treatment at all times. The role requires a strong focus on customer service and attention to detail, including using guests' last names, maintaining a professional demeanor, and offering helpful information about the facility and surrounding areas. This position offers weekday work schedules with shifts from 7:00am to 3:00pm or 9:00am to 5:00pm and pays competitively with a combination of base hourly rates and tips. Employees also enjoy access to a range of benefits including various insurance options and a 401k retirement savings plan, depending on eligibility. Being a Guest Service Associate at Towne Park is more than just a job; it is an opportunity to contribute positively to the hospitality experience by helping guests feel welcomed, safe, and valued. This role is ideal for those with a passion for service, excellent communication skills, and a dependable approach to operational procedures.
The role of Guest Service Associate at Towne Park involves providing attentive, friendly, and efficient hospitality services to guests. Occupying a vital position within the company, associates are tasked with parking and retrieving guest vehicles safely and promptly, assisting with luggage handling, and ensuring guests receive courteous and professional treatment at all times. The role requires a strong focus on customer service and attention to detail, including using guests' last names, maintaining a professional demeanor, and offering helpful information about the facility and surrounding areas. This position offers weekday work schedules with shifts from 7:00am to 3:00pm or 9:00am to 5:00pm and pays competitively with a combination of base hourly rates and tips. Employees also enjoy access to a range of benefits including various insurance options and a 401k retirement savings plan, depending on eligibility. Being a Guest Service Associate at Towne Park is more than just a job; it is an opportunity to contribute positively to the hospitality experience by helping guests feel welcomed, safe, and valued. This role is ideal for those with a passion for service, excellent communication skills, and a dependable approach to operational procedures.
Job Requirements
- high school diploma or general education degree (GED)
- must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Qualifications
- high school diploma or general education degree (GED)
- valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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