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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Annual Bonus Opportunity
Health insurance benefits
Free Mental Health Benefit Options
401k with match
Competitive PTO Plan
Continuing Education Stipends
Fair Work-Life Balance
Job Description
National Veterinary Associates (NVA) is a prominent network of veterinary hospitals dedicated to providing top-quality care to pets and their families. With a focus on innovation, team collaboration, and community impact, NVA operates numerous practices across the United States, including the North Austin area. The company is respected for its commitment to advancing veterinary medicine and supporting the professional development of its staff. By continually enhancing hospital environments and operations, NVA ensures pets receive the best medical care while fostering a supportive workplace culture for employees. This expanding and dynamic company thrives on entrepreneurial leadership and values individuals who are eager to contribute to its growth and success. Employment type for this Hospital Operations Manager role is full-time, offering a competitive salary aligned with industry standards, coupled with performance-based incentives and comprehensive benefits.
The Hospital Operations Manager position at NVA is vital in steering veterinary practices toward operational excellence and financial success. This leadership role demands a hands-on manager who can effectively oversee daily hospital functions while collaborating closely with the Managing Veterinarian. The successful candidate will take ownership of the hospital's profit and loss statements, strategically managing revenue and costs to ensure sustainable growth. The role involves developing and enforcing policies that enhance client service, streamline operations, and maintain administrative accuracy. Beyond financial stewardship, the manager will nurture a positive hospital culture grounded in exceptional patient care and quality customer experiences. Since the position requires substantial interaction with both staff and clients, regular on-site presence is essential to foster team cohesion and address challenges promptly. The ideal candidate will be a results-oriented leader with experience in retail, service, healthcare, or hospitality management, bringing entrepreneurial drive and a passion for community impact to this multifaceted managerial role. This role presents an exciting opportunity to lead a multi-million-dollar healthcare business that makes a meaningful difference in people’s lives through compassionate veterinary care.
The Hospital Operations Manager position at NVA is vital in steering veterinary practices toward operational excellence and financial success. This leadership role demands a hands-on manager who can effectively oversee daily hospital functions while collaborating closely with the Managing Veterinarian. The successful candidate will take ownership of the hospital's profit and loss statements, strategically managing revenue and costs to ensure sustainable growth. The role involves developing and enforcing policies that enhance client service, streamline operations, and maintain administrative accuracy. Beyond financial stewardship, the manager will nurture a positive hospital culture grounded in exceptional patient care and quality customer experiences. Since the position requires substantial interaction with both staff and clients, regular on-site presence is essential to foster team cohesion and address challenges promptly. The ideal candidate will be a results-oriented leader with experience in retail, service, healthcare, or hospitality management, bringing entrepreneurial drive and a passion for community impact to this multifaceted managerial role. This role presents an exciting opportunity to lead a multi-million-dollar healthcare business that makes a meaningful difference in people’s lives through compassionate veterinary care.
Job Requirements
- a bachelor's degree in business or a related field is preferred
- 3-5 years of experience in a managerial role, including customer service experience
- experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
Job Qualifications
- a bachelor's degree in business or a related field is preferred
- 3-5 years of experience in a managerial role, including customer service experience
- experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
Job Duties
- complete ownership of p&l, accountable for the hospital's performance
- collaborate with regional leadership to identify trends and forecast the hospital's needs
- manage accounts receivable
- oversee hospital inventory and control facility and administrative costs
- manage payroll for hospital staff
- develop the hospital schedule and manage labor costs
- champion change and identify, document, share, and promote best practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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