
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our extended stay hotel is conveniently located near downtown Columbia, positioned between I-126 and Highway 176, just a mile from the popular Riverbanks Zoo and Riverbanks Botanical Garden. This prime location also places you within four miles of key city landmarks such as downtown Columbia, the University of South Carolina, and the South Carolina State House. Our hotel offers guests a blend of comfort and convenience, featuring amenities like a fitness center, fully equipped in-suite kitchens, free hot breakfast, and a complimentary evening social Monday through Thursday. We pride ourselves on creating a welcoming atmosphere not only for our guests but also for our team. When you join us, you become part of a supportive and collaborative work environment where every team member is valued and treated like family. We celebrate our successes together and encourage personal and professional growth in a place where you can truly belong.
As a Front Desk Agent at our hotel, you will be the ultimate guest experience guru, mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You will be the face of the hotel, making every interaction effortless and inviting. This role requires juggling reservations, guest requests, and unforeseen situations with skill and poise—essentially becoming a hospitality ninja behind the scenes. Your dedication to turning first impressions into lasting memories makes you a vital part of our success. This position offers the chance to develop and refine your customer service skills in a dynamic and fast-paced environment where every day brings new opportunities to make a positive impact. Employment is full-time, and we provide a competitive benefits package after an initial waiting period. We also offer the unique benefit of Daily Pay, so you can see your earnings quickly. If you love the idea of contributing to a memorable guest experience while being part of a thriving team culture, this is your moment to shine.
As a Front Desk Agent at our hotel, you will be the ultimate guest experience guru, mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You will be the face of the hotel, making every interaction effortless and inviting. This role requires juggling reservations, guest requests, and unforeseen situations with skill and poise—essentially becoming a hospitality ninja behind the scenes. Your dedication to turning first impressions into lasting memories makes you a vital part of our success. This position offers the chance to develop and refine your customer service skills in a dynamic and fast-paced environment where every day brings new opportunities to make a positive impact. Employment is full-time, and we provide a competitive benefits package after an initial waiting period. We also offer the unique benefit of Daily Pay, so you can see your earnings quickly. If you love the idea of contributing to a memorable guest experience while being part of a thriving team culture, this is your moment to shine.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Basic knowledge of hotel management software
- Proficient in Microsoft Office suite
- Strong communication skills
- Ability to multitask and handle fast-paced environment
- Reliable and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to think quickly and resolve guest issues effectively
Job Duties
- Greet guests warmly and provide exceptional customer service
- Manage check-in and check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance for guest requests
- Maintain accurate reservation and billing records
- Use hotel management software and Microsoft Office suite proficiently
- Support a seamless front desk operation with multitasking and problem-solving skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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