Holiday Inn Express & Suites Hayward - Housekeeping Supervisor

Our esteemed establishment is a brand new hotel located in the vibrant and dynamic Silicon Valley region, specifically in Hayward, California. Strategically positioned just 25 miles from San Francisco, 14 miles from Oakland, 26 miles from San Jose, and 10 miles from Pleasanton, the hotel offers an exceptional blend of convenience and natural beauty with green hills and bayfront views. Hayward itself is a bustling hub, hosting California State University, East Bay, along with numerous manufacturing and high-tech companies, which makes it a central point for both business and leisure travelers. Our hotel prides itself on delivering warm, California-style hospitality with modern comforts such as super-fast, complimentary internet access and a complimentary breakfast. We emphasize a team-oriented culture whereby we think as 'we' rather than 'I.' Collaboration, mutual support, and daily Stand-up Meetings help us celebrate success, recognize employees, and continuously refine the guest experience.

We are part of a globally recognized company that manages over 800 hotels worldwide, boasting a diverse workforce and a people-first approach. Our commitment to our employees includes offering competitive benefits packages, hotel discounts, specialized online training, management apprenticeships, and leadership development opportunities. This is a place where talented individuals can grow personally and professionally while contributing to memorable guest experiences.

We are currently seeking a highly motivated and experienced Housekeeping Supervisor to join our team and become the cornerstone behind our spotless and welcoming guest environment. This is a full-time position with an attractive salary and a competitive benefits package that includes medical, dental, and vision coverage, as well as paid time off and 401k plans, among others.

As a Housekeeping Supervisor, you will have a pivotal role overseeing the daily operations within the housekeeping department, ensuring standards of cleanliness and safety are not just met but exceeded. You will lead and inspire a hardworking team of Room Attendants and House Attendants, providing hands-on training, clear communication, and ongoing motivation to foster a culture of excellence. You will also assume responsibility for critical security tasks, including managing lost-and-found items, controlling access to master keys, storage rooms, and sensitive files, and enforcing safety protocols.

Your diligent supervision will ensure that all hotel guest rooms and public areas maintain an impeccable standard of sanitation and comfort. You will conduct frequent inspections, prepare detailed reports, and facilitate productivity checks to guarantee daily operations run efficiently and effectively. Stepping up in the absence of the Housekeeping Manager, you will maintain seamless continuity in leadership and uphold the company’s reputation at every level.

This role is ideal for a proactive leader who thrives on organization, team collaboration, and setting a high bar for hospitality standards. If you have 2-3 years of experience in the hotel industry, including supervisory experience, and you’re passionate about delivering excellent guest experiences through exceptional housekeeping, we invite you to apply and join our innovative and supportive team.