Hiring Event for Retail Sales Associate 5th and 7th August WOODBURY

Woodbury, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Benefits

employee stock ownership program (ESOP)

Competitive hourly pay

Uncapped commission earnings

Automatic raises based on milestone achievements

Opportunities for career advancement

Culture of care and excellence

health benefits for full-time employees

Monthly sales incentive programs, contests, and rewards

Job Description

Arch Telecom is a nationally recognized wireless retailer operating over 200 retail stores across the United States. Established in 1993, Arch Telecom has built a strong reputation for offering superior service and quality wireless products that feature the latest technology. The company's mission is to be the premier wireless retailer by delivering an unparalleled customer experience driven by a knowledgeable, passionate, and caring team. Arch Telecom embodies core values that place people first, display integrity, lead the way, embrace change, and foster a culture of unity under the motto ONE TEAM, ONE VISION. This culture encourages a family-oriented workplace where... Show More

Job Requirements

Be at least 18 years of age
high school degree or GED
ability to stand for long periods of time
ability to lift objects weighing up to 25lbs
reliable transportation
availability for full-time (40 hours) or part-time (20+ hours) work
willingness to learn and work collaboratively
strong customer service orientation

Job Qualifications

High school diploma or GED
minimum 6 months of customer service or sales experience, preferably in a retail environment
strong desire to learn and master customer advocate skills
competitive drive and confidence to succeed in a fast-paced sales environment
ability to balance customer experience with performance goals
effective communication and collaboration skills
passion for technology and wireless products

Job Duties

Learn and build proficiency in customer service
provide a best in class customer experience and build loyalty
help customers continue their shopping journey whether online, via Customer Care, or in-store
explore individual customer needs and provide hands-on demonstrations of technology
sell personalized wireless device and service solutions including accessories and IoT devices
guide customers thoughtfully through purchasing with informative answers and expertise
approach service and sales needs with patience, honesty, and empathy
become proficient in digital tools to enhance customer interactions
educate customers on LTE network coverage and plan benefits
complete training on in-store processes and product knowledge
build relationships and collaborate with peers and store leaders
resolve customer issues to create a seamless experience
identify and handoff small business leads
maintain a positive attitude and contribute to a fun work environment

Job Location

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