Hiring Event for Retail Sales Associate 14th July NAUGATUCK | Rubber A
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
employee stock ownership program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching milestones
Opportunities for career advancement
Culture of care and excellence
Health benefits for Full Time employees
Monthly sales incentive programs, contests and rewards
Job Description
Arch Telecom is a prominent national wireless retailer with over 200 retail stores across the United States. Established in 1993, the company has built a strong reputation for delivering superior service and offering high-quality wireless products featuring the latest technologies. Arch Telecom prides itself on being a recognized leader in the wireless retail industry, known for consistently providing solutions and services that meet and exceed customer expectations. The company's core mission is to be the premier wireless retailer by fostering an unparalleled customer experience, achieved through a knowledgeable, passionate, and caring team. Arch Telecom emphasizes its core values, which include... Show More
Job Requirements
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full time (40 hours) or part time (20+ hours) availability
Job Qualifications
- High school diploma or GED
- Minimum of 6 months customer service and/or sales experience
- Ability to build meaningful connections with customers
- Effective communication and interpersonal skills
- Confidence to succeed in a fast-paced sales environment
- Willingness to learn and share best practices with peers
- Ability to balance customer experience with performance goals
Job Duties
- Help customers pick up where they left off in their shopping journey whether online, through customer care or in-store
- Explore individual needs and provide hands-on demonstrations of wireless products
- Side-by-side selling to find personalized solutions including devices, service plans, accessories and IoT devices
- Guide customers through the purchasing experience with thoughtful questions and expertise
- Approach service and sales needs with patience, honesty and empathy
- Become proficient in digital tools to demonstrate network coverage, plan benefits and troubleshooting
- Build relationships with employees across channels to own customer experience and resolve issues
Job Location
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