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Hilton Miami Dadeland Hotel - Food Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hilton Miami Dadeland is a distinguished 4-star hotel located in South Miami, known for its exceptional hospitality and scenic views of the lake. The hotel offers guests a comfortable and luxurious stay with air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and well-appointed furnishings. In addition to its accommodations, the property features a shared lounge, a beautiful garden, a modern fitness center, and 24-hour front desk services. Valued amenities such as an ATM and luggage storage enhance the convenience and overall guest experience. Hilton Miami Dadeland continually strives to provide a welcoming atmosphere that combines comfort, style, and first-rate customer service to all its visitors.

The hotel is currently seeking dedicated and professional individuals to join their team as Food Runners within their full-service restaurant. This role is critical in ensuring that every dining experience offered at the restaurant is seamless and memorable. As a Food Runner, you act as the essential link between the kitchen and guests, working closely with servers to deliver food and beverages efficiently and with enthusiasm. The Food Runner plays a vital role in supporting the service team by assisting with menu presentation, order accuracy, and maintaining cleanliness and organization in food preparation areas. This position also requires strong interpersonal skills to address guests personally, anticipate needs, and contribute to a positive dining atmosphere.

Candidates for the Food Runner position at Hilton Miami Dadeland need to demonstrate the ability to work efficiently in a fast-paced upscale environment, have excellent multitasking capabilities, and adhere to responsible service standards, including alcohol awareness. The role involves physical activities such as lifting and carrying items up to 50 pounds and standing or walking for extended periods. Hilton Miami Dadeland values its team members and offers competitive full-time benefits after an initial waiting period, including medical, dental, and vision coverage, short-term and long-term disability income protection, term life insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the hotel has introduced a daily pay option, providing greater financial flexibility for employees. This opportunity is ideal for those looking to grow their careers in hospitality within a respected brand committed to quality and guest satisfaction.

Job Requirements

  • high school diploma or equivalent
  • minimum one year experience in upscale dining or hospitality preferred
  • certification in liquor, wine, and food service including alcohol awareness preferred
  • ability to maintain professional appearance and work outdoors in various weather conditions
  • strong multitasking and communication skills
  • meeting minimum age requirements for alcohol service
  • physical capability to lift and carry up to 50 lbs and stand or walk for extended periods

Job Qualifications

  • high school diploma or equivalent
  • minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
  • certification in liquor, wine, and food service including alcohol awareness preferred
  • ability to work outdoors in all weather conditions
  • strong multitasking and communication skills
  • compliance with responsible alcohol service standards
  • physical ability to lift and carry up to 50 lbs and stand, walk, and perform movements for extended periods

Job Duties

  • address guests by name and respond to requests to ensure complete service
  • assist servers with menu presentation and answer questions regarding food and beverage options
  • prepare baskets with condiments and sides and confirm orders are accurate and presentable
  • serve food and beverages to guests with professionalism and a friendly demeanor
  • monitor and maintain supplies and stock in kitchen and café areas
  • keep service and kitchen areas clean and orderly
  • collect and maintain baskets and communicate kitchen times to servers and management
  • stay informed about menu items, drinks, specials, and unavailable items
  • complete daily and weekly checklists and perform other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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