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Hilton Miami Dadeland Hotel - Food Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Hilton Miami Dadeland is a distinguished 4-star hotel located in South Miami, offering guests exceptional hospitality with stunning views of the lake, a shared lounge, and a refreshing garden space. The hotel features air-conditioned rooms equipped with free WiFi, private bathrooms, desks, flat-screen TVs, and wardrobes to ensure a comfortable and convenient stay for all visitors. With a fitness center, 24-hour front desk service, ATM, and luggage storage, Hilton Miami Dadeland caters to both business and leisure travelers with impeccable standards and facilities. The property prides itself on providing a welcoming atmosphere and high-quality service, making it a preferred destination in the Miami area.

We are currently seeking a motivated and dynamic Food Runner to join our full-service restaurant team at Hilton Miami Dadeland. The Food Runner is a vital behind-the-scenes player ensuring that every dining experience is seamless and memorable for our guests. This role requires enthusiasm, professionalism, and a commitment to excellent guest service as you work closely with servers and guests to deliver food and beverages promptly and accurately. As a Food Runner, you will contribute to the smooth operation of the restaurant by assisting with menu presentation, maintaining service areas, and ensuring the highest presentation standards of food delivery.

The successful candidate will embody the spirit of hospitality, interacting warmly with guests by addressing them by name, responding promptly to their requests, and always completing service with a smile. You will play an active role in supporting servers by answering questions about the menu and making recommendations, helping to create a memorable dining atmosphere. Attention to detail is key, from confirming orders are accurate and visually appealing to maintaining a clean and organized environment in both the kitchen and service areas.

At Hilton Miami Dadeland, we encourage our Food Runners to be knowledgeable about the menu, drinks, specials, and any items that may be unavailable. Completing daily or weekly checklists and helping with other duties as assigned are essential for maintaining operations at the highest standards. This position offers an exciting opportunity to become part of a reputable hospitality company, working in a fast-paced and rewarding setting where your contributions directly impact guest satisfaction.

We offer both full-time and part-time employment options. After an initial waiting period, full-time employees become eligible for a competitive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, Hilton Miami Dadeland now offers daily pay options to provide our team members with flexible financial benefits. Join us and be part of a team committed to excellence, and make a meaningful difference in every guest's visit.

Job Requirements

  • High school diploma or equivalent
  • minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
  • certification in liquor, wine, and food service including Alcohol Awareness preferred
  • ability to work outdoors in all weather conditions and maintain a professional appearance
  • strong multitasking and communication skills
  • must meet minimum age requirements and comply with responsible alcohol service standards
  • physical ability to lift or carry up to 50 lbs and stand, walk, and perform other movements for extended periods

Job Qualifications

  • High school diploma or equivalent
  • minimum one year experience in upscale restaurant, hotel, resort, or private club preferred
  • certification in liquor, wine, and food service including Alcohol Awareness preferred
  • strong multitasking and communication skills
  • ability to meet minimum age requirements and comply with responsible alcohol service standards
  • physical ability to lift or carry up to 50 lbs and stand, walk, and perform other movements for extended periods
  • ability to work outdoors in all weather conditions and maintain a professional appearance

Job Duties

  • Address guests by name and respond to their requests to ensure complete service
  • assist servers with presenting menus, answering questions, and making suggestions about food and beverage service
  • prepare baskets with condiments and sides and confirm orders are accurate and presentable
  • serve food and beverages to guests with enthusiasm and professionalism
  • monitor supplies, maintain stock, and keep kitchen and café areas clean and orderly
  • assist servers in maintaining tidy service areas and collect and maintain baskets
  • relay kitchen times to servers and management
  • stay informed about the menu, drinks, specials, and unavailable items
  • complete daily and weekly checklists and perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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