Hilton Knoxville - Barista

Hilton Knoxville is a premier hotel located in the heart of downtown Knoxville, Tennessee. Situated near popular landmarks such as Neyland Stadium, World's Fair Park, and the University of Tennessee, this hotel offers convenient access to various attractions and events. The property boasts excellent amenities, including a rooftop pool, an on-site Starbucks, and direct access to the Knoxville Convention Center through a covered skybridge. Hilton Knoxville caters to a diverse clientele, including business travelers, university visitors, and attendees of major events, creating a dynamic and vibrant environment for both guests and employees.

The hotel prides itself on providing exceptional guest experiences by maintaining high standards of service, comfort, and hospitality. Team members work in a fast-paced, friendly setting that values professionalism, teamwork, and a passion for customer service. Employees enjoy working in a central, walkable urban area, fostering a sense of community and connection with the city's energetic vibe.

We are currently seeking a dedicated and enthusiastic Barista to join the Hilton Knoxville team. As a Barista, you will play a crucial role in enriching the guest experience by crafting outstanding beverages and creating memorable moments for every visitor to our café. This position involves preparing high-quality coffee and specialty drinks with precision and artistry while adhering to Hilton's established standard operating procedures. Your attention to detail and commitment to consistent quality will ensure that each cup meets or exceeds guest expectations.

Beyond beverage preparation, the role emphasizes exceptional customer interaction, requiring a warm and genuine approach to service. You will be responsible for efficiently managing workflow during peak times without compromising quality, maintaining a clean and organized workstation, and handling cash transactions accurately. As a financial steward of the café, your role directly supports revenue growth through repeat business driven by excellent service.

Additionally, you will take pride in upholding operational excellence by managing pre- and post-shift duties such as stocking service stations and preparing for smooth shift transitions. Representing the Hilton brand with enthusiasm and professionalism, you will maintain impeccable standards in appearance and customer engagement. This position offers an opportunity to be a vital part of a renowned hotel brand that values its employees and rewards dedication with a competitive benefits package after the initial waiting period.

We offer full-time employment opportunities with daily pay options, along with comprehensive benefits including medical, dental, and vision coverage, short-term and long-term disability insurance, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. If you possess a passion for coffee, a customer-centric attitude, and enjoy working in a lively, urban hospitality environment, Hilton Knoxville invites you to apply and become part of our vibrant team.