Hilton Hotel Brands - Housekeeper/Room Attendant (Parma Heights)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $35.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
vision coverage
401(k) with Company Match
Paid Time Off
employee hotel discounts
Tuition Assistance

Job Description

Hilton is a globally recognized hospitality company known for its commitment to providing exceptional guest experiences through its branded hotels and resorts worldwide. As a leader in the hotel industry, Hilton operates a diverse portfolio of properties, from luxury to full-service and focused-service hotels. Hilton's dedication to quality, innovation, and guest satisfaction has made it a preferred choice for travelers around the world who seek comfort, convenience, and superior customer service.

The role of Housekeeper / Room Attendant at Hilton is essential in maintaining the cleanliness, organization, and overall presentation of guest rooms and hotel areas in accordance with Hilton's high brand standards. This position plays a pivotal part in ensuring each guest enjoys a pristine and welcoming environment during their stay. Housekeepers are responsible for cleaning assigned guest rooms thoroughly, which includes tasks such as making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, replenishing towels and guest amenities, removing trash, and restocking the housekeeping cart daily.

In addition to the routine cleaning duties, Hilton Housekeepers respond promptly to guest requests and perform deep cleaning tasks as needed to uphold the hotel’s impeccable standards of cleanliness and hospitality. Efficient room preparation and maintenance help enhance guest satisfaction and contribute to the overall positive reputation of the Hilton brand.

This role demands physical stamina and the ability to stand, bend, lift, and push carts throughout the shift while maintaining productivity to meet daily room quotas. The position is suited for individuals who take pride in delivering quality work and have a keen eye for detail. Hilton emphasizes an inclusive and respectful work environment where employees feel valued and supported.

Pay for this role typically ranges from $16 to $35 per hour, with an average hourly rate around $16. Wages may vary depending on factors such as location, individual experience, and hotel size. Certain locations may provide additional compensation opportunities including overtime, weekend pay, or holiday pay premiums. Full-time employees may qualify for a comprehensive benefits package that supports their health and well-being, including health insurance, dental and vision coverage, 401(k) retirement plans with company match, paid time off, employee hotel discounts, employee stock purchase plans, and tuition assistance programs. Some Hilton properties, particularly those in larger cities or unionized hotels, might also offer attendance bonuses and performance incentives to reward dedicated and high-performing staff.

Working as a Housekeeper / Room Attendant at Hilton offers a stable career path within one of the world’s most prestigious hotel brands. It provides the opportunity to be part of a team that is committed to excellence in hospitality while enjoying competitive pay and valuable benefits. This position is ideal for individuals who enjoy physical work, have a strong work ethic, and aspire to contribute to an outstanding guest experience in a dynamic and supportive workplace.

Job Requirements

  • high school diploma or equivalent preferred
  • standing, bending, lifting, and pushing carts throughout the shift
  • ability to work efficiently to meet daily room quotas
  • flexibility to work various shifts including weekends and holidays
  • legal authorization to work in the country
  • willingness to adhere to Hilton brand standards
  • physical stamina for demanding tasks

Job Qualifications

  • previous housekeeping or cleaning experience preferred
  • ability to follow instructions and pay attention to detail
  • good communication skills
  • physical ability to perform cleaning duties
  • reliability and punctuality
  • customer service orientation
  • basic reading and writing skills

Job Duties

  • clean assigned guest rooms
  • make beds and change linens
  • clean bathrooms thoroughly
  • dust furniture and vacuum floors
  • replenish towels and guest amenities
  • remove trash from rooms
  • restock housekeeping cart daily

Job Criteria

Experience

No experience required


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