Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr - Springfield, MA, United States
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $35.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
vision coverage
401(k) with Company Match
Paid Time Off
employee hotel discounts
employee stock purchase plans
Tuition Assistance
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and high standards of service. With a legacy spanning over a century, Hilton operates a diverse portfolio of hotels and resorts worldwide, ranging from luxury properties to full-service hotels and focused service locations. The company fosters a culture of inclusivity, continuous learning, and career growth, making it a preferred employer within the hospitality sector. Hilton's brand is synonymous with quality, comfort, and reliability, ensuring that guests receive a memorable stay every time they visit.
Hilton is currently seeking dedicated Housekeepers / Room Attendants to join their team. This role is vital in maintaining the cleanliness, organization, and overall aesthetic appeal of guest rooms and hotel areas in accordance with Hilton’s stringent brand standards. The primary responsibilities include cleaning assigned guest rooms, which involves making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, replenishing towels and guest amenities, removing trash, and restocking the housekeeping cart daily. Housekeepers must also respond promptly to guest requests and perform deep cleaning tasks as needed, ensuring that each room is thoroughly prepared and welcoming for arriving guests.
Working as a Housekeeper at Hilton is a physically engaging role requiring standing, bending, lifting, and pushing cleaning carts throughout the shift while efficiently meeting daily room quotas. Employees typically receive an hourly wage ranging from $16 to $35, depending on factors such as location, experience, and hotel size. Some properties offer additional compensation including overtime opportunities, weekend pay, and holiday pay premiums. Full-time team members may further benefit from a comprehensive package that includes health insurance, dental and vision coverage, a 401(k) plan with company match, paid time off, employee hotel discounts, employee stock purchase plans, and tuition assistance programs. Larger or unionized hotels may also provide higher wages, attendance bonuses, and performance incentives, enhancing the overall reward structure for this role.
This position offers a rewarding opportunity for individuals seeking a steady position within a respected global brand in hospitality, where attention to detail, a strong work ethic, and a commitment to guest satisfaction are highly valued. Hilton supports its employees' growth and development, making it an ideal environment for those looking to build a long-term career in hotel operations and guest services.
Hilton is currently seeking dedicated Housekeepers / Room Attendants to join their team. This role is vital in maintaining the cleanliness, organization, and overall aesthetic appeal of guest rooms and hotel areas in accordance with Hilton’s stringent brand standards. The primary responsibilities include cleaning assigned guest rooms, which involves making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, replenishing towels and guest amenities, removing trash, and restocking the housekeeping cart daily. Housekeepers must also respond promptly to guest requests and perform deep cleaning tasks as needed, ensuring that each room is thoroughly prepared and welcoming for arriving guests.
Working as a Housekeeper at Hilton is a physically engaging role requiring standing, bending, lifting, and pushing cleaning carts throughout the shift while efficiently meeting daily room quotas. Employees typically receive an hourly wage ranging from $16 to $35, depending on factors such as location, experience, and hotel size. Some properties offer additional compensation including overtime opportunities, weekend pay, and holiday pay premiums. Full-time team members may further benefit from a comprehensive package that includes health insurance, dental and vision coverage, a 401(k) plan with company match, paid time off, employee hotel discounts, employee stock purchase plans, and tuition assistance programs. Larger or unionized hotels may also provide higher wages, attendance bonuses, and performance incentives, enhancing the overall reward structure for this role.
This position offers a rewarding opportunity for individuals seeking a steady position within a respected global brand in hospitality, where attention to detail, a strong work ethic, and a commitment to guest satisfaction are highly valued. Hilton supports its employees' growth and development, making it an ideal environment for those looking to build a long-term career in hotel operations and guest services.
Job Requirements
- high school diploma or equivalent
- physical ability to stand, bend, lift, and push carts
- availability to work various shifts including weekends and holidays
- ability to meet daily room cleaning quotas
- strong attention to detail
- good communication skills
Job Qualifications
- high school diploma or equivalent preferred
- previous housekeeping or cleaning experience a plus
- ability to work efficiently in a fast-paced environment
- good communication skills
- attention to detail
- ability to stand, bend, lift, and push carts throughout the shift
Job Duties
- clean assigned guest rooms
- make beds and change linens
- clean bathrooms
- dust furniture
- vacuum floors
- replenish towels and guest amenities
- remove trash
- restock housekeeping cart daily
- respond to guest requests
- perform deep cleaning tasks
- ensure rooms are properly prepared for arriving guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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