Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr - Austin, TX, United States

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $35.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
vision coverage
401(k) with Company Match
Paid Time Off
employee hotel discounts
employee stock purchase plans
tuition assistance programs

Job Description

Hilton is a globally recognized hospitality leader known for providing exceptional guest experiences across a wide range of luxury and full-service hotels and resorts. With a commitment to quality, comfort, and customer satisfaction, Hilton has established itself as a trusted brand in the hotel industry. The company operates a diverse portfolio of properties worldwide, offering guests elegant accommodations, superb amenities, and superior service. Hilton's dedication to maintaining high standards and creating memorable stays drives its success and global reputation. Working at Hilton means becoming part of a dynamic, diverse team dedicated to delivering outstanding hospitality and fostering a positive work environment. Employees at Hilton benefit from extensive training, opportunities for professional growth, and a supportive company culture that values collaboration and excellence.

The role of Housekeeper / Room Attendant at Hilton is crucial in ensuring the cleanliness, organization, and overall appearance of guest rooms and hotel areas in adherence to Hilton brand standards. This position involves a hands-on approach to maintaining guest room comfort and satisfaction through a variety of cleaning and housekeeping duties. Housekeepers are responsible for cleaning assigned guest rooms, which includes making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, and replenishing towels and guest amenities. They also manage the housekeeping cart, ensuring it is restocked daily with necessary supplies. Beyond routine cleaning, housekeepers respond promptly to guest requests, perform deeper cleaning tasks when required, and ensure that each room is properly prepared for arriving guests. This role demands physical stamina as it involves standing, bending, lifting, and pushing carts throughout the shift. Efficiency and time management are critical as housekeepers work to meet daily room-cleaning quotas. The typical pay rate for this position ranges from $16 to $35 per hour, with an average around $16 per hour, varying by location, experience, and hotel size. Some locations provide additional compensation through overtime, weekend, or holiday pay premiums. Full-time housekeepers may enjoy a comprehensive benefits package that includes health insurance, dental and vision coverage, 401(k) with company match, paid time off, employee hotel discounts, stock purchase plans, and tuition assistance. Larger city locations or union hotels often provide opportunities for higher wages, attendance bonuses, and performance incentives. Joining Hilton as a Housekeeper offers not just a job, but a pathway to growth and valuable experience in the hospitality sector, working for an esteemed global hotel brand.

Job Requirements

  • ability to stand for long periods
  • capacity to bend, lift, and push carts
  • availability to work varied shifts including weekends and holidays
  • physical stamina to meet daily cleaning quotas
  • commitment to adhering to Hilton brand standards
  • legal eligibility to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience is advantageous
  • ability to follow detailed instructions
  • good communication skills
  • ability to work as part of a team
  • basic knowledge of cleaning chemicals and supplies

Job Duties

  • clean assigned guest rooms
  • make beds and change linens
  • clean bathrooms thoroughly
  • dust furniture and fixtures
  • vacuum floors
  • replenish towels and guest amenities
  • remove trash and restock housekeeping cart daily

Job Criteria

Experience

No experience required


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