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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $35.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Employee Discounts
Paid holidays
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to providing exceptional guest experiences across its extensive portfolio of hotels and resorts. With a strong presence worldwide, Hilton has established itself as a trusted brand that delivers high-quality services, comfortable accommodations, and memorable stays. The company’s dedication to excellence is reflected not only in its customer service but also in its inclusive and dynamic work environment that fosters professional growth and development. As an industry pioneer, Hilton continually innovates to meet and exceed the expectations of guests, making it a preferred employer for individuals passionate... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to communicate effectively
- proficiency with hotel management systems
- ability to work various shifts including nights and weekends
- strong interpersonal skills
- capacity to handle guest complaints calmly and professionally
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- excellent communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- proficiency in using hotel management software
- strong problem-solving abilities
- attention to detail and accuracy
Job Duties
- greet guests and provide a warm welcome
- check guests in and out efficiently
- verify guest reservations accurately
- process payments securely
- issue room keys promptly
- respond to guest inquiries about hotel services and local attractions
- handle phone calls and assist with reservations
- resolve guest concerns or complaints professionally
- coordinate with housekeeping and maintenance regarding room status
- maintain an organized and professional front desk and lobby area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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