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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $35.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
employee hotel discounts
Paid holidays
Job Description
Hilton is a globally recognized hospitality company renowned for its commitment to delivering exceptional guest experiences across its extensive portfolio of hotels and resorts worldwide. Established with a rich heritage and tradition in the hotel industry, Hilton has grown to become a leader in hospitality, known for its high standards of service, innovative guest amenities, and dedication to quality. As a hospitality giant, Hilton operates a variety of hotel brands catering to diverse guest needs, ranging from luxury resorts and full-service hotels to extended stay and budget-friendly properties. This diversity within the Hilton portfolio allows the company to provide career... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to work flexible hours including nights, weekends, and holidays
- strong verbal and written communication skills
- basic computer proficiency
- ability to stand for extended periods
- excellent customer service skills
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or hospitality
- excellent communication and interpersonal skills
- ability to handle multiple tasks in a fast-paced environment
- proficiency with hotel management software preferred
- strong problem-solving skills
- friendly and professional demeanor
Job Duties
- greet guests and manage guest check-in and check-out processes
- verify reservations and process payments
- issue room keys to guests
- answer questions about hotel services and local attractions
- handle phone calls and assist with booking reservations
- resolve guest concerns or complaints promptly
- coordinate with housekeeping and maintenance on room status
- maintain an organized and professional front desk and lobby area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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