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Hilton Garden Inn West Palm Beach - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hilton Garden Inn West Palm Beach Airport is a premium hotel conveniently located just three minutes away from Palm Beach International Airport. This hotel offers guests proximity to popular shopping, dining, and entertainment options in downtown Rosemary Square, along with access to notable attractions such as the Kravis Center for the Performing Arts, Worth Avenue, and Palm Beach Island. With services including a complimentary shuttle to key destinations, a tropical outdoor pool, a complimentary fitness center, free Wi-Fi, and a 24-hour business center, the Hilton Garden Inn combines comfort with convenience. Guests enjoy meals at the on-site Garden Grille &... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Familiarity with hotel management software
- Proficiency with Microsoft Office suite
- Excellent communication skills
- Strong multitasking and problem-solving abilities
- Ability to work in a fast-paced environment
Job Duties
- Greet guests warmly and provide exceptional customer service
- Manage guest check-ins and check-outs efficiently
- Handle reservations and coordinate room assignments
- Respond promptly to guest inquiries and special requests
- Maintain accurate financial transactions and billing
- Communicate effectively with guests and team members
- Resolve guest complaints and issues quickly and professionally
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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