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Hilton Dallas Lincoln Centre - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hilton Dallas Lincoln Centre is a premier hotel situated in a convenient and affluent area of North Dallas. Known for its strategic location, the hotel offers guests easy access to over 300 restaurants, bars, and shopping venues. Additionally, the property boasts a complimentary shuttle service that operates within a 3-mile radius, providing guests convenient transportation. The location also enjoys proximity to major corporate hubs, including several Fortune 500 companies, and is accessible from both DFW Airport and Dallas Love Field Airport, making it an ideal choice for business and leisure travelers alike. The hotel features a fabulous restaurant, stylishly designed... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in the hotel or related hospitality field preferred
  • Proficiency with hotel management software and Microsoft Office suite
  • Strong interpersonal and communication skills
  • Ability to multitask and work efficiently under pressure

Job Duties

  • Provide warm greetings and exceptional customer service to all guests
  • Facilitate smooth and efficient guest check-ins and check-outs
  • Manage reservations, cancellations, and modifications accurately
  • Communicate clearly and effectively with guests and team members
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Maintain organized front desk operations and ensure data accuracy
  • Quickly resolve conflicts or issues to ensure guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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