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American Dining Creations logo

Higher Education General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,700.00 - $72,800.00
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Work Schedule

Flexible
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Benefits

weekly pay
401K with company match
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Ongoing training and development programs
Bonus programs

Job Description

American Dining Creations, a division of American Food & Vending, is one of the largest privately held hospitality service partners in the United States. The company is dedicated to delivering exceptional dining experiences tailored to meet the unique needs of its corporate and educational clients. By combining the strength of a national presence with innovative, flexible hospitality solutions, American Dining Creations stands out in the industry. The company focuses on providing high-quality culinary offerings backed by outstanding management practices. This ensures every client receives top-tier operational standards, customized menus, and comprehensive dining concepts. Their commitment to excellence is evident in... Show More

Job Requirements

  • Bachelor’s degree in hospitality business restaurant management or related field preferred
  • Minimum of 5 years of progressive management experience in foodservice hospitality retail dining hotel business dining or higher education dining environments
  • Proven ability to lead operations in a high-volume service environment with responsibility for team performance customer satisfaction and financial results
  • Solid understanding of budgeting food ordering inventory labor management and point-of-sale systems
  • Experience managing service volumes of 500 or more customers daily and leading teams of 5 or more employees
  • Strong leadership communication problem-solving and organizational skills
  • Demonstrated ability to build strong client relationships and lead teams in a fast-paced environment
  • Ability to work on a flexible schedule based on operational and campus needs
  • Valid driver’s license is required

Job Qualifications

  • Bachelor’s degree in hospitality business restaurant management or related field preferred
  • Culinary degree from an accredited culinary association also considered
  • Minimum of 5 years of progressive management experience in foodservice hospitality retail dining hotel business dining or higher education dining environments
  • Proven ability to lead operations in a high-volume service environment with responsibility for team performance customer satisfaction and financial results
  • Solid understanding of budgeting food ordering inventory labor management and point-of-sale systems
  • Experience managing service volumes of 500 or more customers daily and leading teams of 5 or more employees
  • Strong leadership communication problem-solving and organizational skills
  • Demonstrated ability to build strong client relationships and lead teams in a fast-paced environment
  • Proficient in Microsoft Office CaterTrax and other online ordering or foodservice systems
  • Ability to work on a flexible schedule based on operational and campus needs
  • Valid driver’s license is required

Job Duties

  • Lead all dining and hospitality operations for the assigned account including daily meal service retail operations and catering events
  • Serve as the primary on-site representative of American Dining Creations maintaining a strong and professional relationship with clients campus partners guests and vendors
  • Partner with culinary leadership to ensure successful execution of menu offerings food quality standards presentation customer requests and overall dining experience
  • Drive operational excellence by monitoring service standards workflow cleanliness staffing and guest satisfaction across all areas of the account
  • Oversee financial performance including budgeting labor management food cost awareness purchasing inventory controls and point-of-sale reporting
  • Complete and manage daily weekly and monthly reports for district leadership providing operational updates financial insight and recommendations for improvement
  • Manage staffing plans and work schedules in alignment with labor needs service demands and business goals
  • Recruit train coach and develop team members to support engagement retention succession planning and operational success
  • Foster a culture of accountability hospitality teamwork and continuous improvement
  • Interact daily with clients guests students faculty and vendors to ensure a high level of responsiveness and service
  • Respond promptly and professionally to feedback resolving concerns and implementing improvements when needed
  • Support special events campus programs openings transitions and other strategic initiatives as needed
  • Ensure all food handling preparation temperature logs sanitation practices and production records are completed accurately and in compliance with company policies and local health regulations
  • Maintain compliance with all local state and federal safety sanitation and workplace regulations
  • Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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