You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Help Desk Support Service Specialist - Intermediate (TS/SCI Required)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $32.70 - $44.24
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401K Matching
Paid Time Off
competitive pay
wellness programs
Military-friendly workplace
Job Description
GDIT (General Dynamics Information Technology) is a global technology and professional services company dedicated to delivering advanced technology and mission support to major agencies across the U.S. government, defense, and intelligence community. With a workforce of over 26,000 experts, GDIT excels in extracting the power of technology to deliver cutting-edge solutions that address complex challenges and enable mission success. Operating in more than 50 countries worldwide, GDIT's capabilities span digital modernization, artificial intelligence and machine learning, cloud computing, cybersecurity, and application development. Their commitment to innovation and excellence helps create a safer and smarter world by leveraging deep expertise and... Show More
Job Requirements
- Associates degree
- Seven or more years of related experience
- US citizenship
- TS/SCI security clearance
- Willingness to obtain a CI polygraph as required
- Ability to perform physical tasks including lifting of IT hardware and reaching/bending/kneeling
- Willingness to travel as required
- DoD 8570.01-M IAT Level II/8140 Computing Environment certification
- Valid DoD 8570/8140 Baseline Certification such as Security+ or equivalent
- Commitment to obtain AZ-104 Microsoft Azure Administrator certification within 180 days
Job Qualifications
- Associates degree
- Seven or more years of related experience
- Knowledge of principles, methods, and techniques used in network and systems administration and support
- Knowledge of related hardware and software
- Experience in performing STIGs and IAVA implementation
- Experience with Level I/II Active Directory functions
- Experience with imaging and configuring computers
- One year of DoD experience
- NOSC support experience
- DoD 8570.01-M IAT Level II/8140 Computing Environment certification as determined by the Program Manager
- IAT II 8570/8140 Baseline Certification such as Security+ or equivalent
- Computing Environment certification such as MSCA 2016 or Microsoft Azure Administrator (must obtain full AZ-104 within 180 days)
Job Duties
- Provide second-tier support to end-users for PC, server, mainframe applications, and hardware
- Collaborate with network services, software systems engineering, and applications development to restore service and identify core problems
- Simulate or recreate user problems to resolve operating difficulties and recommend systems modifications
- Maintain a high level of technical skill and provide first contact and incident resolution for hardware, software, and application problems
- Perform STIGs and IAVA implementation for system devices
- Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts
- Image computers and configure BIOS using SCCM/PXE Boot
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: