Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Equal opportunity employer
Professional work environment
Uniformed position
team-oriented culture
flexible scheduling
Training and development opportunities
employee recognition programs
Job Description
Boyd Gaming Corporation is renowned as one of the premier casino entertainment companies in the United States, with a strong presence across various gaming jurisdictions. Established with a commitment to excellence, Boyd Gaming has consistently evolved to remain a leader in the gaming industry, offering exceptional entertainment experiences to its guests. The company prides itself on its strong business philosophies, sound planning, and dedication to maximizing value for shareholders, team members, and the communities it serves. With a focus on innovation and customer satisfaction, Boyd Gaming Corporation continues to set the standard for quality and service in the casino entertainment sector.
The Heavy Duty Porter/Floor Person position plays a vital role within Boyd Gaming's operational team, ensuring that the casino floor and surrounding areas meet the highest standards of cleanliness and guest satisfaction. This role is essential for maintaining a welcoming environment that reflects the company's dedication to superior service. The individual in this position will be responsible for a variety of cleaning duties, including maintaining restrooms, furniture, flooring, and other guest areas, utilizing various cleaning equipment and adhering to established policies and procedures. This uniformed position requires a professional appearance and demeanor, reinforcing the image of Boyd Gaming Corporation as an industry leader. The Heavy Duty Porter/Floor Person will work flexible shifts, including weekends and holidays, and must possess excellent organizational and communication skills. This role demands a high level of independence balanced with the ability to work effectively as part of a team. Working at Boyd Gaming provides an opportunity to be part of a respected company that values its employees and fosters a supportive work environment.
The Heavy Duty Porter/Floor Person position plays a vital role within Boyd Gaming's operational team, ensuring that the casino floor and surrounding areas meet the highest standards of cleanliness and guest satisfaction. This role is essential for maintaining a welcoming environment that reflects the company's dedication to superior service. The individual in this position will be responsible for a variety of cleaning duties, including maintaining restrooms, furniture, flooring, and other guest areas, utilizing various cleaning equipment and adhering to established policies and procedures. This uniformed position requires a professional appearance and demeanor, reinforcing the image of Boyd Gaming Corporation as an industry leader. The Heavy Duty Porter/Floor Person will work flexible shifts, including weekends and holidays, and must possess excellent organizational and communication skills. This role demands a high level of independence balanced with the ability to work effectively as part of a team. Working at Boyd Gaming provides an opportunity to be part of a respected company that values its employees and fosters a supportive work environment.
Job Requirements
- ability to communicate with team members and guests
- ability to be a team player
- ability to work flexible shifts and days of the week including holidays
- ability to share or divide attention among several ongoing activities, projects or assignments
- must have excellent knowledge of cleaning equipment and operating skills
- able to effectively work independently and as part of a team
- must have excellent organizational skills
- strong guest service skills
Job Qualifications
- high school diploma or certificate from educational institute
- minimum one year experience in the cleaning field with equipment
- excellent organizational skills
- strong guest service skills
- ability to communicate effectively with team members and guests
- ability to work independently and as part of a team
- knowledge of cleaning equipment and operating skills
Job Duties
- adhere to guest service requirements
- adhere to established department and property policies and procedures regarding guest service standards
- clean restrooms, mirrors, sinks, counter tops, cigarette urns and toilets
- empty trash bins and pick up loose papers from floors, sinks and counter tops as well as sweep and mop floors
- remove all trash to exterior trash points
- remove snow for trash run
- replace toilet tissue and refill paper towel dispensers
- clean and polish all furniture, marble, brass, brass floor plates, and entrance door brass and kick door brass plates
- clean brass, lighting, walls and carpeting
- clean and dust all lighting and lampshades
- vacuum flooring, clean windows, clean window ledges and clean team member restaurant floors, and sanitize all guest and team member areas
- sweep, mop, buff, vacuum, dust and wax floors
- able to operate all types of cleaning equipments including riding equipments such as extractors, auto scrubbers, buffers and overhead lifts
- respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- adhere to standards and operating procedures
- maintain uniformed appearance standards
- be familiar with and ensure safe and proper use of all equipment and chemicals
- maintain the strictest confidence of any and all confidential and proprietary information
- maintain a high level of professional appearance, demeanor, ethics, and image of self
- perform other duties assigned by the department manager and shift supervisor on duty
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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