Healthcare Host/Hostess

Sodexo is a global leader dedicated to improving the quality of life for individuals in the communities it serves. Operating across various sectors, Sodexo partners with clients to provide comprehensive services including food service, catering, facilities management, and other integrated solutions. The company prides itself on fostering an inclusive and diverse workplace where employees are valued for their individuality and contributions. Sodexo emphasizes respect, fairness, and a culture of belonging, encouraging every team member to bring their authentic selves to work. As an international organization, Sodexo is committed to equal employment opportunities and ensuring that its workplaces reflect these values through supportive policies and practices.

The Healthcare Host/Hostess position at UMASS Memorial Health Care - Marlborough Hospital, managed by Sodexo, is an essential role designed to enhance the patient experience by providing warm and attentive customer service. This part-time role offers a pay range of $18 to $19 per hour, with flexible workdays that include mornings, afternoons, evenings, as well as some weekends and holidays. The healthcare host or hostess acts as a front-line ambassador, welcoming patients and guests, assisting with meal delivery, and supporting the overall dining experience in a hospital setting. This position is ideal for individuals who are team-oriented, adaptable, and enjoy nurturing environments.

In this role, candidates will effectively communicate with patients, hospital staff, and guests to ensure accuracy and timeliness in meal tray distribution and floor stock. Responsibilities include recording special food requests, delivering meal carts to patient units, aiding in mealtime set-up at the bedside with direct patient interaction, discarding soiled trays, conducting inventories in nourishment areas, and operating related equipment accurately. Reliability and punctuality are crucial, as this role requires attendance during scheduled shifts with satisfactory regularity. Additional duties may be assigned according to specific business needs and requirements of the hospital.

Working for Sodexo means being part of a supportive team that views everyday actions as impactful. Employees benefit from ongoing training and development opportunities that can transform this job into a career, alongside a flexible work environment that understands the importance of work-life balance. Sodexo offers a comprehensive benefits package that includes paid time off, holidays, medical, dental, vision coverage, tuition reimbursement, 401k retirement plans, and employee discount programs. Some locations may also provide extra perks such as free shift meals, uniforms, safety shoes, and transportation support. Candidates are encouraged to discuss specific benefits during the interview process to gain a full understanding of the offerings.

Overall, the Healthcare Host/Hostess role at Sodexo is an excellent opportunity for individuals passionate about delivering compassionate service in healthcare settings. This job allows candidates to contribute meaningfully to the well-being and comfort of patients while gaining valuable experience in a respected global organization that values diversity, inclusion, and continuous improvement. Sodexo’s commitment to improving everyday life for its employees and clients makes it a rewarding workplace for those who seek purpose-driven employment with growth potential.