Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
On-site Medical Center
competitive compensation
Holiday pay
Birthday pay
Paid vacation
Tuition Reimbursement
401(k) retirement plan
childcare financial assistance
hospitality and dining discounts
access to Family Outreach Center
Career growth opportunities
Job Description
Rosen Hotels & Resorts is a renowned hospitality company based in Orlando, Florida, known for its dedication to outstanding guest service and a supportive work environment. With over 3,000 associates, Rosen Hotels & Resorts thrives on teamwork, creativity, and commitment to excellence, making it one of Florida's most respected hotel and resort companies. The company prioritizes diversity and values each employee's individuality and innovative ideas, creating a positive and inclusive workplace culture. The organization offers a wide range of opportunities for career advancement and professional development in a dynamic, fast-paced hospitality setting.
The Health Club Assistant Manager ... Show More
The Health Club Assistant Manager ... Show More
Job Requirements
- Minimum 12 to 18 months spa related management experience
- Strong leadership and communication skills
- Excellent customer service and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Familiar with spa scheduling software
- Knowledge of promotional strategies
- Ability to lift up to 25 lbs frequently and 50 lbs infrequently
- Must be legally authorized to work in the USA
Job Qualifications
- Minimum 12 to 18 months spa related management experience
- Strong leadership and communication skills
- Excellent customer service and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Familiar with spa scheduling software
- Knowledge of promotional strategies
- Ability to lift up to 25 lbs frequently and 50 lbs infrequently
- Must be legally authorized to work in the USA
Job Duties
- Assist in recruiting, hiring, training and evaluating spa staff
- Establish a positive work environment and resolve staff issues
- Ensure high standards of customer service and address guest feedback
- Maintain a positive and welcoming atmosphere, handle guest complaints professionally
- Oversee daily operations of front desk, gift shop, locker rooms, treatment rooms and fitness center
- Manage inventory of supplies and retail products
- Schedule associates, manage payroll and timesheets
- Promote and sell spa services and retail products
- Collaborate with manager, service providers and marketing for monthly promotions
- Implement strategies to drive revenue
- Assist social media team with content creation, supplies and scheduling
- Ensure spa areas comply with company policies, public health regulations, safety standards and cleanliness
- Comply with company drug-free and tobacco/nicotine-free policy
- Perform all other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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