Health Center Receptionist (Optometry Office)

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $27.30
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Work Schedule

Standard Hours
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Benefits

Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Health Reimbursement Arrangement
flexible spending accounts
Life insurance
Paid Time Off
Paid holidays
Employee assistance program
Tuition Reimbursement

Job Description

Elica Health Centers is a well-established healthcare provider committed to delivering exceptional patient care and support to diverse and underserved communities. As a comprehensive health organization, Elica operates Community Health Clinics, a cutting-edge mobile medicine initiative known as Health on Wheels, and a Resource Center aimed at empowering patients through accessible healthcare services and community resources. Elica’s dedication extends beyond standard medical care, incorporating innovative programs designed to meet the unique needs of its patients while fostering wellness and health education within the community. With a focus on inclusivity, comprehensive care, and community engagement, Elica stands as a leader in... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year related experience in an optometry office preferred
  • Experience with EPIC electronic health records system a plus
  • Knowledge of government (Medi-Cal) and non-government payers for dental insurances
  • Current BLS certification required
  • Knowledge of modern office equipment
  • Basic medical or dental terminology knowledge preferred
  • HIPAA knowledge required
  • Bilingual in English and Russian, Spanish, Farsi, or Dari highly preferred
  • Ability to provide proof of current California driver’s license and personal auto insurance
  • Proof of immunizations including Hepatitis B, MMR, Varicella, Tetanus, tuberculosis clearance, and COVID-19 vaccination prior to start date
  • Subject to criminal background investigation and drug screening

Job Qualifications

  • High school diploma or equivalent
  • Minimum of one year experience in an optometry office preferred
  • Experience with EPIC electronic health records is a plus
  • Knowledge of Medi-Cal and dental insurance payers
  • Current BLS certification
  • Knowledge of modern office equipment
  • Basic medical or dental terminology knowledge is a plus
  • Strong knowledge of HIPAA regulations
  • Bilingual in English and Russian, Spanish, Farsi, or Dari preferred
  • Exceptional customer service skills
  • Ability to maintain records and files
  • Proficient with personal computer usage
  • Ability to exert physical effort in maintaining and distributing files
  • Ability to maintain confidentiality and abide by professional ethics

Job Duties

  • Greet patients and provide excellent customer service
  • Schedule and manage patients' appointments according to providers' schedules
  • Check voicemail and answer phone calls, resolving questions or transferring as needed
  • Check-in patients and complete full registration including scanning documents into electronic health records
  • Enter patient data into EPIC and perform clerical tasks
  • Prepare charts ensuring all documentation and insurance information is updated
  • Verify patient eligibility on state and private insurance platforms
  • Complete assigned tasks in inbox and workflow dashboard
  • Collect payments from patients and reconcile cash transactions
  • Support patient enrollment in special programs such as Every Woman Counts and Sliding Fee Discount program

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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