Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Benefits
flexible scheduling
competitive hourly rate
opportunities for professional development
Supportive team environment
ongoing training and education
Employee discounts on services
Engagement in community wellness initiatives
Job Description
iCRYO is a dynamic concierge wellness service provider specializing in cutting-edge health and recovery treatments, including cryotherapy, infrared therapy, body sculpting, and IV therapy. Dedicated to helping guests prevent illnesses, recover from injuries, and enhance relaxation, iCRYO is committed to making health a priority in people's lives through professional, affordable, and convenient wellness services. This forward-thinking company fosters a team-oriented culture that emphasizes passion, accountability, and productivity, ensuring every guest enjoys an exceptional experience in a welcoming environment.
The Lifestyle Service Specialist at iCRYO plays a crucial role in supporting guests along their wellness journeys by delivering exceptional customer servi... Show More
The Lifestyle Service Specialist at iCRYO plays a crucial role in supporting guests along their wellness journeys by delivering exceptional customer servi... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or wellness customer service preferred
- Ability to work a flexible schedule including nights and weekends
- Strong interpersonal and communication skills
- Ability to learn and use point-of-sale systems
- Commitment to maintaining a clean, safe, and professional environment
Job Qualifications
- Passionate about wellness with a dynamic and engaging personality
- Strong customer service skills, with the ability to handle guest concerns professionally
- Ability to multi-task, manage time effectively, and work independently
- Comfortable working in a fast-paced, upscale environment
- Ability to pass iCRYO service exams following initial training
Job Duties
- Provide high-energy, personalized service to guests upon arrival
- Provide excellent hospitality and incorporate concierge experiences for guests to enjoy
- Promote iCRYO through social media marketing and participation in community events
- Cultivate a clean and professional environment, including laundry duties
- Work closely with the Center Director and team to set goals, solve problems, and ensure smooth daily operations
- Continue education on iCRYO's products and services to stay informed and provide expert guidance
- Utilize point-of-sale systems for booking, rescheduling, and managing reservations
- Uphold safety protocols and ensure compliance with company standards
- Maintain a minimum of 20-30 hours per week with 2 weekend shifts minimum per month
Job Location
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