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Job Overview
Compensation
Hourly
Range $14.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
flexible scheduling
Job Description
The Health Aid - Escort position at our medical center is a crucial role designed to support the smooth and safe transportation of patients who require assistance moving throughout the facility. Our healthcare institution is dedicated to providing high-quality care and comfort to patients, ensuring their safety and dignity are upheld during their stay. We pride ourselves on fostering a patient-centered environment where compassionate care and efficiency go hand in hand to enhance the overall patient experience.
This role is an integral part of our healthcare support team. The primary responsibility involves assisting patients who are unable to move inde... Show More
This role is an integral part of our healthcare support team. The primary responsibility involves assisting patients who are unable to move inde... Show More
Job Requirements
- High school diploma or equivalent
- Ability to assist patients who are wheelchair bound or bedridden
- Experience in transporting patients safely
- Familiarity with medical equipment used during patient transport
- Knowledge of infection control procedures
- Ability to use communication devices and computer systems
- Adherence to safety and protocol guidelines
- Ability to provide compassionate and attentive care
- Availability to work Monday through Friday 7:30 am to 4:00 pm
Job Qualifications
- High school diploma or equivalent
- Previous experience in a healthcare or hospital setting preferred
- Familiarity with patient transportation protocols and safety standards
- Strong communication and interpersonal skills
- Ability to use communication and tracking systems such as computer software and Vocera
- Knowledge of infection control practices
- Ability to provide excellent customer service
- Physical ability to assist with patient transport and equipment handling
Job Duties
- Assist staff with transporting patients who are unable to move throughout the medical center for any reason including being wheelchair bound, being in an inpatient bed, being unfamiliar with the medical center, and needing ambulatory assistance due to the risk of falls
- Provides guidance to other staff members regarding the appropriate level of assistance needed to transfer the patient (independent transfer, two-person assist, etc) and the appropriate means (e.g., wheelchair, stretcher, or bed) required to transport the patient
- Facilitates a timely transport of the patient by getting the patient from his/her room
- Escorts discharged patients from the ward to their mode of transportation at a designated hospital entrance/parking lot, transfers patient belongings and home equipment and ensures the patient safely transfers into the vehicle
- Ensures that all medical equipment (oxygen cannulas, masks, and oxygen tanks or indwelling/ex-dwelling catheters, etc) is correctly and safely positioned for transport and operating properly
- Responsible for the proper use, storage, cleaning and disposal of reusable medical equipment (RME)/reusable medical devices (RMD) such as but not limited to wheelchairs, stretchers/litters, and hospital beds
- Communicate to the supervisor of required work orders for any RMEs that need to be repaired or ordered based on patient workload
- Responsible for knowing how to use computer system, telephone, and other communication systems (such as Vocera) to coordinate the timely transportation of patients using the healthcare system tracking methods
- Consult Infection Control for clarification of SOPs or guidelines in the clinical areas that address the reprocessing of RME in the clinical areas as needed
- Provide good customer service and patient experience while transporting patient and working as a direct representative of the healthcare system by acting as a concierge to all patients, families, vendors, stakeholders, and other visitors
- Must be able to evaluate request for information and redirect inquires as necessary and appropriate to ensure a proper response is provided
- Adheres to safety and infection control policies. Uses standard precautions and personal protective equipment (PPE) or other precautions when indicated
Job Criteria
Experience
No experience required
Job Location
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