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Head Sommelier

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Restaurant Discounts
Training and development opportunities
employee recognition programs

Job Description

Delano is a distinguished name in the luxury hospitality industry, known for its sophisticated and refined approach to welcoming guests. As an iconic brand that honors a celebrated legacy while evolving boldly into the future, Delano has established itself as a global hospitality icon. Each Delano location nurtures a unique spirit of community, designed to attract and delight some of the world’s most curious, creative, and well-traveled guests. The brand is known for its dedication to providing exceptional experiences through impeccable service, elegant design, and carefully curated offerings that reflect its distinctive identity. Delano operates in the luxury hotel and... Show More

Job Requirements

  • High school diploma or equivalent required
  • Bachelor’s degree in hospitality, culinary arts, or related field preferred
  • Minimum 5 years of progressive wine service experience with at least 2 years in a leadership or head sommelier role in a fine dining or luxury restaurant environment
  • Certification from a recognized wine education body strongly preferred
  • Expert-level knowledge of international wine regions, varietals, vintages, wine pairing, and cellar management practices
  • Proven experience in developing and managing high-level wine programs including selection, purchasing, inventory control, and cost management
  • Strong leadership and team development skills with ability to coach and mentor junior sommeliers and service staff
  • Excellent verbal and written communication skills in English
  • Ability to remain calm and focused in a fast-paced, high-pressure environment while multitasking and addressing guest needs
  • Must be able to stand and walk for extended periods (minimum of 8 hours per shift)
  • Physically able to handle objects weighing 20 lbs or more including wine cases
  • Working knowledge of food safety standards, responsible alcohol service laws, and compliance with health and hygiene protocols
  • Maintain a neat, clean and well-groomed appearance
  • Adherence to department uniform guidelines

Job Qualifications

  • High school diploma or equivalent required
  • Bachelor’s degree in Hospitality, Culinary Arts, or related field preferred
  • Minimum 5 years of progressive wine service experience, with at least 2 years in a leadership or head sommelier role in a fine dining or luxury restaurant environment
  • Certification from a recognized wine education body (e.g., WSET Level 3 or Diploma, Court of Master Sommeliers – Certified or Advanced) strongly preferred
  • Expert-level knowledge of international wine regions, varietals, vintages, wine pairing, and cellar management practices
  • Proven experience in developing and managing high-level wine programs, including selection, purchasing, inventory control, and cost management
  • Strong leadership and team development skills, with the ability to coach and mentor junior sommeliers and service staff
  • Excellent verbal and written communication skills in English
  • able to convey complex wine knowledge in an approachable and engaging way
  • Strong sales and upselling skills with an ability to drive beverage revenue while maintaining guest satisfaction
  • Ability to remain calm and focused in a fast-paced, high-pressure environment while multitasking and addressing guest needs
  • Must be able to stand and walk for extended periods (minimum of 8 hours per shift)
  • Physically able to reach, bend, lift, twist, push, or pull and consistently handle objects weighing 20 lbs or more, including wine cases
  • Working knowledge of food safety standards, responsible alcohol service laws, and compliance with health and hygiene protocols
  • All team members must maintain a neat, clean and well-groomed appearance
  • Specific department uniform guidelines and/or required articles of clothing will be explained by supervisor

Job Duties

  • Lead and oversee the sommelier team to ensure refined and knowledgeable wine service that enhances the guest dining experience
  • Establish, implement, and uphold wine service protocols, storage procedures, and guest interaction standards that align with the restaurant's identity and brand philosophy
  • Develop and maintain a carefully curated wine list that reflects regional diversity, seasonal availability, and aligns with culinary offerings
  • Work closely with the Executive Chef and Restaurant Manager to enforce guidelines on wine pairing strategies, upselling approaches, and cross-departmental collaboration
  • Supervise the ordering, inventory management, and proper cellaring of all wines, ensuring stock integrity, vintage rotation, and cost control
  • Enforce service standards through regular on-the-floor coaching and ensure consistency in wine presentation, pouring, and guest engagement
  • Train all sommeliers and service staff to a high standard of product knowledge, ensuring confident wine recommendations and adherence to restaurant guidelines
  • Monitor and analyze wine sales data, providing insight to management and implementing sales initiatives based on guest preferences and trends
  • Ensure full compliance with local and international liquor laws, health regulations, and internal policies concerning alcohol service and storage
  • Lead and oversee scheduled wine education sessions and tastings in alignment with internal training protocols
  • Foster a respectful, team-driven culture that emphasizes accountability, consistency, and excellence in every detail of the wine experience
  • Maintain meticulous inventory records and reporting systems to support purchasing strategies and avoid stock discrepancies
  • Perform any additional responsibilities as directed by the Restaurant Manager to support the overall success of the restaurant
  • Provide lateral service as needed to ensure exceptional guest experiences
  • Perform various related tasks routinely to uphold high service standards

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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