You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
double holiday pay
Performance bonus
Paid Time Off
vacation days
Job Description
Our client is a prestigious luxury condominium community situated in the heart of Marina Bay, MA, known for its impeccable service standards and elegant residential living. This community offers a high-end living experience with a blend of long-term and newer residents, creating a vibrant yet serene atmosphere. Nestled in a prime location, the condominium provides easy access to local amenities, dining, entertainment, and waterfront views, making it a sought-after residence for discerning homeowners. The community prides itself on maintaining a collaborative and service-driven environment where residents' comfort and security are paramount. The building features a variety of upscale amenities such... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 5 years experience in concierge or hospitality service roles
- Prior supervisory or team leadership experience
- Exceptional customer service skills
- Ability to work the specified shifts including evenings and weekends
- Strong attention to detail
- Reliable and professional demeanor
- Ability to manage multiple tasks simultaneously
- Proficiency in technology and software relevant to property management
Job Qualifications
- Proven experience as a concierge or in a related customer service role
- Demonstrated leadership and team management skills
- Excellent communication and interpersonal abilities
- Strong organizational and multitasking skills
- Knowledge of building security procedures
- Ability to handle confidential information with discretion
- Skilled in conflict resolution and problem-solving
- Proficient with electronic log systems and property management software
- Familiarity with emergency response protocols
Job Duties
- Provide day-to-day supervision and support for the concierge team
- Lead by example with professionalism, discretion, and exceptional service standards
- Assist with training, mentoring, and ensuring consistent concierge coverage and procedures
- Serve as the on-site point of contact for front desk during the morning shift
- Address resident needs including building access, vendor coordination, amenity use and community knowledge
- Deliver premium customer service via phone, email, and in-person communications
- Handle escalated resident concerns with diplomacy and sound judgment
- Monitor and physically check building access points using camera systems and walkthroughs
- Ensure safety, security and adherence to building policies
- Maintain daily electronic log entries for each shift and report incidents
- Oversee community package delivery system and log accurately
- Manage resident move-ins and move-outs including documentation and scheduling
- Maintain familiarity with emergency response procedures and act as leader during emergencies
- Monitor use and activity of gym, pool and other amenities ensuring compliance with rules
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: