Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision Insurance
Paid Time Off
Paid parental leave
401K with match or RRSP
bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral Bonus Program
Job Description
Eataly is globally recognized as the world's largest artisanal Italian food and beverage marketplace, providing an authentic, immersive culinary experience that celebrates the rich traditions and high-quality products of Italy. Unlike chains, each Eataly location is distinct, reflecting its own unique character and theme, tailored to meet the tastes and preferences of the local community. The company's mission centers around three core principles for its guests: to eat authentic Italian food through its restaurants, cafes and to-go counters; to shop a carefully curated selection of premium Italian, local, and homemade products; and to learn from expert-led classes as well as the knowledgeable team members who are passionate about sharing Italy’s culinary heritage.
Founded on the intersecting pillars of quality, authenticity, and education, Eataly has expanded its presence across major cities in North America and worldwide, seeking dynamic individuals eager to join a fast-growing environment that values mobility, personal growth, and a shared love for Italian cuisine. As an employer, Eataly is deeply committed to creating a warm, enriching workspace that embraces diversity and supports the well-being and professional development of its team.
The Head Chef role at Eataly is a pivotal position overseeing the entire Back of House team, reporting directly to the Store Director and working closely with the Area Executive Chef. This leadership role entails directing daily culinary operations with a keen focus on ensuring guest satisfaction, operational excellence, profitability, and fostering a positive, compliant work environment rooted in the high standards of the Eataly brand. The Head Chef plays a critical role in operational management, staff hiring, scheduling, payroll, training, and performance evaluation, as well as strategic menu planning that highlights seasonal Italian culinary traditions.
Beyond the kitchen, the Head Chef acts as an essential collaborator within the broader store management team and corporate initiatives, working interdepartmentally to drive special events and innovations, and ensuring continuous communication flow between the back and front of house teams regarding menu updates, specials, and inventory. With a strong emphasis on financial acumen, the role manages budgeting elements like sales costs and labor efficiency, alongside inventory procurement to maintain high standards of quality and minimize waste.
In this role, the Head Chef also ensures adherence to safety and sanitation regulations by regularly observing and sampling food production, maintaining compliance with recipes and company standards. This leadership position requires strong motivational skills to cultivate a dedicated team proud of their craftsmanship and brand representation.
Eataly offers this role with a comprehensive benefits package, supporting employees' health, work-life balance, and career growth through medical, dental and vision insurance, paid time off, parental leave, and retirement plans with matching contributions. Additional perks include daily free family meals, discounts on Eataly products, engaging culinary classes, and referral bonuses, underscoring Eataly’s commitment to employee satisfaction and professional development. The company also firmly upholds equal employment opportunity policies ensuring a welcoming and inclusive workplace for all applicants and team members. Joining Eataly as a Head Chef means stepping into a vibrant culinary community devoted to authentic Italian gastronomy, operational excellence, and sustained growth within a dynamic market.
Founded on the intersecting pillars of quality, authenticity, and education, Eataly has expanded its presence across major cities in North America and worldwide, seeking dynamic individuals eager to join a fast-growing environment that values mobility, personal growth, and a shared love for Italian cuisine. As an employer, Eataly is deeply committed to creating a warm, enriching workspace that embraces diversity and supports the well-being and professional development of its team.
The Head Chef role at Eataly is a pivotal position overseeing the entire Back of House team, reporting directly to the Store Director and working closely with the Area Executive Chef. This leadership role entails directing daily culinary operations with a keen focus on ensuring guest satisfaction, operational excellence, profitability, and fostering a positive, compliant work environment rooted in the high standards of the Eataly brand. The Head Chef plays a critical role in operational management, staff hiring, scheduling, payroll, training, and performance evaluation, as well as strategic menu planning that highlights seasonal Italian culinary traditions.
Beyond the kitchen, the Head Chef acts as an essential collaborator within the broader store management team and corporate initiatives, working interdepartmentally to drive special events and innovations, and ensuring continuous communication flow between the back and front of house teams regarding menu updates, specials, and inventory. With a strong emphasis on financial acumen, the role manages budgeting elements like sales costs and labor efficiency, alongside inventory procurement to maintain high standards of quality and minimize waste.
In this role, the Head Chef also ensures adherence to safety and sanitation regulations by regularly observing and sampling food production, maintaining compliance with recipes and company standards. This leadership position requires strong motivational skills to cultivate a dedicated team proud of their craftsmanship and brand representation.
Eataly offers this role with a comprehensive benefits package, supporting employees' health, work-life balance, and career growth through medical, dental and vision insurance, paid time off, parental leave, and retirement plans with matching contributions. Additional perks include daily free family meals, discounts on Eataly products, engaging culinary classes, and referral bonuses, underscoring Eataly’s commitment to employee satisfaction and professional development. The company also firmly upholds equal employment opportunity policies ensuring a welcoming and inclusive workplace for all applicants and team members. Joining Eataly as a Head Chef means stepping into a vibrant culinary community devoted to authentic Italian gastronomy, operational excellence, and sustained growth within a dynamic market.
Job Requirements
- Availability to work onsite with a flexible schedule including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, standing or walking in a restaurant environment
- Ability to operate commercial equipment including stand mixers, ovens, torches, etc.
Job Qualifications
- 6+ years of chef experience, including 3+ years of management experience
- Strong understanding of Italian cuisine
- Excellent communication, leadership, motivational and team-building skills
- Knowledge of kitchen equipment and procedures, safety and sanitation regulations
- Advanced computer skills
- Bachelor's Degree or degree from a post-secondary culinary arts training program highly preferred
Job Duties
- Directs employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
- Collaborates closely with the Area Executive Chef and the store team to plan and execute seasonal menus in the restaurants
- Partners interdepartmentally with the store senior leadership team and with corporate to execute initiatives, plan special events and share information
- Ensures that the Back of House team consistently and meticulously updates virtual menus to manage the difference between theoretical and actual margin
- Combines financial acumen and attention to operational details, creating an environment that emphasizes the importance of striving for excellence
- Observes food production and samples food to ensure compliance with recipes and standards
- Reviews financial information, such as sales costs and labor, to ensure efficient operations
- Manages inventory and procurement: estimates needs, places orders, receives and checks deliveries
- Informs front of house personnel of menu changes, specials and shortages
- Documents, investigates, escalates and resolves all employee and guest incidents
- Performs other duties as required or assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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