Head Cashier

Natural Grocers is a well-established grocery store that focuses on providing high-quality natural and organic products to customers committed to health and wellness. With a strong commitment to community and sustainability, Natural Grocers offers a welcoming environment for both customers and employees. The company places a high emphasis on diversity, inclusion, and supporting the well-being of its workforce through a variety of benefits and career development opportunities. As a notable player in the grocery retail industry, Natural Grocers prides itself on delivering exceptional customer service and fostering a culture of excellence among its crew members. The Head Cashier position at Natural Grocers is a crucial role responsible for the successful operation of the front end of the store. This role goes beyond typical cashier duties by including training, directing, and monitoring cashier staff to ensure that every customer experiences world-class service. The Head Cashier plays a significant part in supporting overall store operations, contributing to a smooth and efficient checkout process that enhances customer satisfaction. With an hourly wage of $19.00, this full-time position requires a strong commitment to quality service and leadership. The Head Cashier is not intended to be the overall Manager on Duty but has limited managerial responsibilities to aid in the daily operations. Key responsibilities include providing excellent customer service, training cashiers on important store programs such as the NPower rewards program, promoting store events, handling cash management duties like completing the Daily Sales Report and verifying cash drawers, addressing customer complaints tactfully, maintaining a well-organized front-end area, and ensuring compliance with company policies. The role also demands participation in other store functions including stocking, cleaning, rotating merchandise, and assisting with special orders. Flexibility is essential as the position requires working evenings, weekends, and holidays based on store needs. Ideal candidates for the role have at least a high school diploma or equivalent, with preferred experience in retail or grocery environments, and a minimum of one year of cashier and supervisory experience. Strong organizational skills, attention to detail, proficiency with basic computer programs such as Microsoft Word, Excel, and Outlook, and the ability to take direction and follow through on tasks are vital for success. Candidates should also possess excellent customer service skills and be cashier trained with the ability to count currency accurately. Additional requirements include the ability to pass and maintain food safety certifications. This role not only offers competitive pay but also provides a comprehensive benefits package that supports employee health, wellness, and career growth. Benefits include birthday bonus pay, holiday pay, paid time off, paid nutrition education, employee discounts, and regular scheduled pay increases. Full-time crew members receive additional health benefits including medical, dental, and vision insurance, paid parental and medical leave, short-term disability and life insurance, retirement savings plans with company match, and access to flexible spending accounts and health savings accounts. The company encourages an inclusive and supportive work environment that nurtures personal and professional development.