Harvest Restaurant Host

Irvine, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Flexible

On-call

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and Development

Flexible Schedule

Retirement Plan

Job Description

The Ranch at Laguna Beach is a renowned hospitality establishment located in the picturesque coastal city of Laguna Beach, California. Known for its commitment to delivering an exceptional dining and guest experience, The Ranch combines a rustic yet refined atmosphere with impeccable service standards. Specializing in creating memorable moments for each guest, this restaurant values professionalism, warmth, and attention to detail. Their team members are dedicated to maintaining a neat and welcoming environment that reflects the high standards of the brand, focusing on guest satisfaction and seamless operations throughout the day.

This particular role is for a Host po... Show More

Job Requirements

High school or equivalent education required
minimum of one year experience in public contact or customer service
preferred restaurant or hospitality experience
all team members must maintain a neat, clean, and well-groomed appearance per The Ranch standards
must be able to speak, read, write, and understand primary workplace languages
requires good communication skills, both verbal and written
must have knowledge of table settings and service ware
ability to notify management of inappropriate guest behavior
must possess basic computational and computer skills
must be able to stand and exert mobility for up to 4 hours
must be able to lift up to 15 lbs regularly and 30 lbs occasionally
able to bend, stoop, squat, and stretch for tasks
requires manual dexterity and visual acuity
flexibility with working hours and on-call rotation

Job Qualifications

High school education or equivalent
minimum one year experience in public contact or customer service
preferred restaurant or hospitality experience
excellent verbal and written communication skills
knowledge of menu items and service procedures
ability to describe menu items and preparation methods
basic computer skills
good grooming and personal presentation
ability to organize and prioritize work
problem-solving skills
basic computational ability
understanding of equal employment opportunity laws

Job Duties

Greet guests in a professional manner using guests name upon arrival and departure
control the flow of work in the room by seating guests in a rotation of stations while maintaining accurate guest lists and enforcing restaurant standards
inform guests of daily activities and promote The Ranch
meet all phone etiquette standards
assign opening and/or closing servers' dining sections via iPad
review dining sections for open tables and completed setups
handle the reservation system, take incoming calls, and note reservations and special requests
review Open Table system to prevent overbooking and confirm reservations
engage with guests to ensure a positive experience following Forbes and Ranch standards
communicate with servers and staff about special occasion guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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