Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee assistance program
Job Description
The Omni Royal Orleans Hotel is a distinguished luxury hotel located in the heart of the historic French Quarter in New Orleans, Louisiana. Recognized for its graceful elegance and exceptional service, the hotel has proudly received the prestigious four-diamond luxury award for over 30 years, showcasing its commitment to providing top-tier accommodations and amenities. Situated at the fashionable corner of St. Louis and Royal, the Omni Royal Orleans combines classic French Quarter charm with modern luxury, featuring a full property renovation that incorporates contemporary amenities within its traditionally inspired guest rooms. These rooms boast iconic wrought iron balconies and newly... Show More
Job Requirements
- Basic English skills
- Previous cleaning experience
- Previous experience in hotel housekeeping preferred
- Ability to stand, bend, and do repetitive movements for long periods
- Ability to lift up to 20-25 pounds intermittently and occasionally 50 pounds
- Ability to push and pull housekeeping supply cart
- Willingness to work varied schedule including weekends and holidays
Job Qualifications
- Basic English skills to answer questions about services and amenities and give directions to guests
- Previous cleaning experience
- Knowledge of dining room service procedures and menu items
- Ability to work effectively as part of a team
- Excellent communication skills
- Ability to work in a fast paced environment with attention to detail
Job Duties
- Provide highest quality customer service to all guests
- Be pleasant, smile, and greet all guests using guest names
- Assist server with greeting tables, refilling drinks, and providing table service
- Expedite food by inspecting dishes for visual appeal and to ensure food is properly prepared and served at the proper temperature in a timely fashion
- Deliver food to correct guests in correct order
- Complete dining room attendant and food runner set-up and breakdown/side-work list
- Responsible for polishing glassware, rolling silverware, and setting tables before and during service
- Able to work in a fast paced environment with a sense of urgency throughout entire shift
- Maintain a neat, clean, and safe work environment by sweeping, vacuuming, and wiping down areas when needed
- Possess knowledge of dining room service procedures, table numbers, and food and beverage menu
- Demonstrate excellent teamwork through effective and positive communication
- Perform other job duties as assigned by managers and supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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