H Mart Urbana - Store Associate (Full-Time)

Champaign, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.25 - $17.50

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employee assistance program

401(k) retirement plan

Life insurance

Paid Time Off

Paid sick leave

Holiday gift certificates

Flexible spending account

Dependent child care spending account

Job Description

H Mart is a well-established and leading Asian grocery store chain known for its wide selection of fresh produce, meat, seafood, grocery, and houseware products. With a strong presence in various communities, H Mart is committed to providing an exceptional shopping experience to its customers, offering high-quality products and excellent customer service in a friendly environment. As a company, H Mart values teamwork, adaptability, and continuous improvement, ensuring that both customers and employees thrive in a welcoming atmosphere.

The Store Associate role at H Mart is a versatile position that plays a crucial part in the daily operation of the store. It involves several specialized areas including meat, seafood, grocery, produce, ready-to-cook (RTC) meals, operational support, houseware, cashier, and customer service. Each area has specific duties that contribute to the overall shopping experience and store efficiency. As a Store Associate, candidates will prepare, process, and present food products according to strict food safety and quality standards, provide exceptional customer assistance, maintain cleanliness and organization, and ensure that all inventory and displays are well managed and appealing.

This role demands a proactive attitude, strong organizational skills, and the ability to handle multiple responsibilities effectively under a fast-paced work environment. Employees will be trained to develop product knowledge, improve time management, and enhance problem-solving skills, contributing to a cohesive team and a positive shopping atmosphere for customers. The position offers full-time employment with competitive pay starting from $15.00 to $17.00 per hour, inclusive of a comprehensive benefits package that supports the health and well-being of employees. This job is ideal for individuals who enjoy working in customer-facing roles and have an interest in food retail and service excellence.

Whether working with fresh meat and seafood, managing grocery stock, assisting at the cashier, or supporting operational tasks, Store Associates at H Mart are valued team members who contribute significantly to making each customer visit satisfying and memorable. The company emphasizes safety, quality, and superior customer service, making this a great career opportunity for those passionate about retail and customer care.

Job Requirements

High school diploma or equivalent
Previous experience in retail or grocery preferred
Ability to stand and walk for extended periods
Basic knowledge of food safety
Strong verbal communication skills
Ability to handle multiple tasks simultaneously
Availability to work flexible shifts including weekends
Willingness to provide excellent customer service
Ability to lift moderate weights
Basic cash handling experience

Job Qualifications

High school diploma or equivalent
Previous retail or grocery experience preferred
Knowledge of food safety and handling procedures
Strong customer service skills
Ability to work in a fast-paced environment
Good communication and interpersonal skills
Basic math and cash handling skills
Willingness to learn and develop product knowledge
Ability to work as part of a team
Good organizational and time management skills

Job Duties

Prepare, process, and pack various meat products such as pork, beef, and chicken items
Ensure proper handling and storage of all meat products according to food safety guidelines
Package and label meat products according to company guidelines including merchandising
Check quality, maintain clean and stocked shelves, rotate and remove out-of-date products
Clean, filet, and prepare various seafood products
Greet customers professionally and assist with inquiries
Package seafood according to portion sizes and weight requirements
Create appealing seafood displays
Unload, sort, and organize grocery items in designated storage areas
Monitor expiration dates and label items accurately
Implement first-in, first-out inventory system
Maintain promotional signage for grocery items
Scan and track inventory using aisle gun
Merchandise produce items fresh and appealingly
Handle and store root vegetables properly
Expand knowledge of produce handling techniques
Manage displays of UPC products like tofu, salad, and nuts
Plan and execute seasonal display changes
Prepare ready-to-cook meals following standardized recipes
Monitor and rotate food to ensure freshness
Clean and sanitize food prep areas regularly
Assist customers with questions
Monitor parking lot and return grocery carts
Help customers load groceries and bag items
Maintain clean store areas including restrooms and break rooms
Place caution signs and manage hazards
Maintain houseware inventory and assist orders
Resolve customer complaints and provide product information
Operate cash registers accurately
Manage cash, credit, and debit transactions
Greet and assist customers with excellent customer service
Assist with paperwork like invoices and sales orders
Follow refund and cash handling policies
Collaborate with team members to ensure smooth store operations