H Mart Pearl City - Store Associate (Part-Time)

Pearl City, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $15.75 - $18.25

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid sick leave

401(k) retirement plan

Employee assistance program

Flexible spending account

Job Description

H Mart is a leading Asian supermarket chain in the United States renowned for its wide selection of fresh and authentic Asian groceries, including fresh produce, meat, seafood, and ready-to-cook meals. Established with the mission of providing high-quality Asian food products and exceptional customer service, H Mart has grown into a household name with numerous locations across the country. The company is committed to creating a shopping environment where customers can find familiar products that cater to diverse cultural tastes while enjoying a friendly and efficient shopping experience. As a prominent grocery chain, H Mart emphasizes freshness, product quality, and customer satisfaction, setting it apart in the competitive retail grocery industry.

This job opportunity as a Store Associate at H Mart offers various specialized roles in different departments including Meat, Seafood, Grocery, Produce, Ready to Cook (RTC), Operation Support, Houseware, Cashier, and Customer Service. The position is designed for energetic, customer-focused individuals who thrive in a dynamic retail environment. Store Associates play an essential role in maintaining the store’s high standards by ensuring the proper preparation, handling, and display of merchandise. Whether prepping meats and seafood, arranging fresh produce, managing inventory, supporting operations, or directly assisting customers, associates contribute significantly to the overall success and positive shopping experience at H Mart.

Each department requires specialized knowledge and skills unique to the products handled, from meticulous meat processing and seafood filleting to inventory management and customer engagement. The Store Associate positions emphasize teamwork, adaptability, time management, problem-solving, and a positive attitude towards customer service. Employees enjoy a structured yet fast-paced work environment where attention to detail and adherence to food safety and company guidelines are crucial. This role includes responsibilities such as preparing and packaging food products, adhering to hygiene and safety standards, keeping displays fresh and appealing, supporting operational tasks like cleaning and cart collection, and providing excellent customer service.

H Mart offers competitive hourly wages ranging from $16 to $20 per hour, dependent on experience and role complexity. Additionally, the company provides comprehensive benefits to eligible employees, including health, dental, and vision insurance, paid sick leave, a 401(k) retirement plan, and employee assistance programs. The inclusive work culture promotes continuous learning and growth, fostering an environment where employees can develop professionally while contributing to a respected brand. This position is ideal for individuals who enjoy working in retail grocery settings, embracing both customer interaction and hands-on store responsibilities.

By joining H Mart as a Store Associate, employees become part of a community dedicated to delivering fresh products and exceptional service, with opportunities to specialize in various departments. This role not only supports daily store operations but also enables associates to directly impact customer satisfaction and store success through their diligence and positive engagement. With an emphasis on product quality and customer care, H Mart’s Store Associate positions are pivotal in maintaining the store’s reputation as a trusted provider of Asian grocery products across the United States.

Job Requirements

High school diploma or equivalent
Prior experience in retail or grocery store environment preferred
Ability to work flexible shifts including weekends and holidays
Basic understanding of food safety and sanitation guidelines
Strong communication and interpersonal skills
Capability to handle physical demands of the job including lifting and standing
Customer service orientation
Ability to operate register and point-of-sale equipment for cashier positions
Ability to follow company policies and procedures
Willingness to learn and adapt to a fast-paced environment

Job Qualifications

High school diploma or equivalent preferred
Prior experience in retail or grocery store environment is an asset
Knowledge of food safety and handling procedures preferred for meat, seafood, and produce roles
Excellent customer service and communication skills
Ability to work flexible hours including weekends and holidays
Basic math and computer skills
Ability to stand for extended periods and perform physical tasks
Team-oriented with positive attitude and adaptability
Ability to operate point-of-sale systems for cashier roles
Willingness to learn and grow within the company
Ability to handle multiple tasks simultaneously and prioritize responsibilities effectively

Job Duties

Prepare, process, and pack various meat products such as pork, beef and chicken items
Ensure proper handling and storage of all the meat products according to food safety guidelines
Package and label meat products properly according to company guidelines including merchandising of the meat products in a fresh and appealing manner
Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products
Clean, filet, and prepare a variety of seafood products
Greet customers in a friendly and professional manner, offering assistance and answering questions
Package seafood products adhering to portion sizes and weight requirements
Create visually appealing displays of seafood products
Unload, sort, and organize items in the designated storage areas
Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
Implement a first-in, first-out system to ensure older products are utilized first
Maintain correct signage for the promotional grocery items
Use the aisle gun to scan and track inventory
Merchandising of the produce items in a fresh and appealing manner
Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
Continuously expand knowledge of different techniques to maintain quality and freshness
Manage displays of UPC products such as tofu, salad, and nuts
Plan and execute display changes based on season, time and date
Prepare and make various meals and dishes according to standardized recipes and guidelines
Regularly monitor and rotate food items to ensure freshness and quality
Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
Assist with customer questions and help as needed
Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
Assist customers with general questions and help them by loading their groceries to their vehicle as needed
Provide assistance to the cashier by bagging customers shopping items
Maintain all areas clean by collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all area floors, restrooms and break areas, and replenishing supplies
Perform other operational support duties and tasks including special cleaning duties as assigned
Work closely with all employees to provide every customer with a satisfied and safe shopping experience
Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
Take immediate action to clear and clean up water spills to prevent slip and fall hazards
Maintain accurate records of houseware inventory within the store
Assist in the ordering process for houseware items
Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
Provide exceptional customer service by assisting customers with inquiries
Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
Maintain proficiency with item code and PLUs
Handle all cash, credit, and debit card transactions with accuracy
Perform all opening, shift changing and closing duties while keeping the area clean and organized
Assist with bagging items and customer inquiries as needed
Provide excellent customer service by greeting and assisting customers with products and services
Assist with sorting paperwork such as invoices, sales orders, item data, etc
Assist customer issues and complaints and ensure customers are satisfied with their shopping experience
Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
Perform other customer service related duties and tasks as assigned