Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
FSA program
DCFSA program
Employee assistance program
Paid sick leave
401(k) retirement plan
Business Travel Accident insurance
Job Description
H Mart is a prominent Asian supermarket chain known for its dedication to providing fresh and high-quality products, exceptional customer service, and a wide assortment of groceries and specialty items. Established as a key player in the retail food industry, H Mart aims to deliver an enjoyable and convenient shopping experience for diverse communities. The company emphasizes employee satisfaction and personal growth, fostering a collaborative and supportive workplace environment. The various store associate roles offered encompass specialties such as meat, seafood, grocery, produce, ready-to-cook (RTC) meals, operational support, houseware, cashier services, and customer service positions. These roles are typically part-time... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or grocery environment preferred
- Ability to follow food safety and sanitation guidelines as applicable to the role
- Excellent customer service and communication skills
- Ability to stand for long periods and perform manual tasks such as lifting and stocking
- Flexibility to work various shifts including weekends and holidays
- Basic proficiency in using computerized inventory or point-of-sale systems
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or grocery store experience is advantageous
- Strong customer service and communication skills
- Ability to work efficiently both independently and within a team
- Basic knowledge of food safety and sanitation standards
- Ability to handle physical tasks such as lifting and standing for extended periods
- Familiarity with inventory management systems and cash register operations is a plus
- Positive attitude and willingness to learn
- Good organizational and time management skills
- Problem-solving abilities
- Adaptability to changing work environments and store procedures
Job Duties
- Prepare, process, and pack various meat products such as pork, beef and chicken items
- Ensure proper handling and storage of all the meat products according to food safety guidelines
- Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
- Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
- Clean, filet, and prepare a variety of seafood products
- Greet customers in a friendly and professional manner, offering assistance and answering questions
- Package seafood products adhering to portion sizes and weight requirements
- Create visually appealing displays of seafood products
- Unload, sort, and organize items in the designated storage areas
- Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
- Implement a first-in, first-out system to ensure older products are utilized first
- Maintain correct signage for the promotional grocery items
- Use the aisle gun to scan and track inventory
- Merchandising of the produce items in a fresh and appealing manner
- Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
- Continuously expand knowledge of different techniques in order to maintain quality and freshness of the products
- Manage displays of UPC products, such as tofu, salad, and nuts
- Plan and execute display changes based on season, time and date
- Prepare and make various meals and dishes according to standardized recipes and guidelines
- Regularly monitor and rotate food items to ensure freshness and quality
- Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
- Assist with customer’s questions and help as needed
- Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
- Assist customers with general questions and help them by loading their groceries to their vehicle as needed
- Provide assistance to the cashier by bagging the customers shopping items
- Maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas replenish supplies
- Perform other operational support duties and tasks including special cleaning duties as assigned
- Work closely with all employees to provide every customer with a satisfied and safe shopping experience
- Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
- Take immediate action to clear and clean up water spills to prevent slip and fall hazards
- Maintain accurate records of houseware inventory within the store
- Assist in the ordering process for houseware items
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Provide exceptional customer service by assisting customers with inquiries
- Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
- Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
- Maintain proficiency with the item code and PLUs
- Handle all cash, credit, and debit card transactions with accuracy
- Perform all opening, shift changing and closing duties while keeping the area clean and organized
- Assist with bagging items and customer inquiries as needed
- Provide excellent customer service by greeting them and assisting with products and services
- Assist with sorting paperwork such as invoices, sales orders, item data, etc.
- Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
- Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
- Perform other customer service related duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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