H Mart Cambridge - Store Associate (Part-Time)

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $19.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

FSA & DCFSA programs

Employee assistance program (EAP)

paid sick leave (PSL)

401(k) retirement plan

Business Travel Accident Insurance (BTA)

Job Description

H Mart is a leading supermarket chain specializing in Asian and international groceries, offering a wide variety of products including fresh produce, meat, seafood, grocery items, ready-to-cook meals, and houseware. The company is known for its commitment to providing high-quality products and excellent customer service, creating an enjoyable shopping experience for its diverse clientele. As a well-established retail business, H Mart maintains a vibrant and dynamic work environment that values teamwork, customer satisfaction, and continuous improvement. This environment supports various employment opportunities across multiple store departments, making it an ideal place for individuals seeking growth and stable employment in the... Show More

Job Requirements

High school diploma or equivalent
Previous experience in retail or grocery store roles preferred but not required
Ability to follow food safety guidelines and store policies
Strong communication skills
Capability to work flexible hours including weekends and holidays
Physical ability to perform tasks involving lifting, standing, and walking for extended periods
Ability to work effectively in a team environment
Basic math skills for handling cash transactions
Customer service oriented approach
Willingness to learn and adapt to new tasks and responsibilities

Job Qualifications

High school diploma or equivalent
Prior retail or customer service experience preferred
Basic knowledge of food safety and hygiene standards (for meat, seafood, produce, and RTC roles)
Ability to operate cash registers and handle monetary transactions accurately (for cashier roles)
Strong communication and interpersonal skills
Ability to work as part of a team
Willingness to learn about product knowledge and store procedures
Ability to perform physical tasks such as lifting and standing for extended periods
Positive attitude and customer-focused mindset
Basic organizational and time management skills

Job Duties

Prepare, process, and pack various meat products such as pork, beef and chicken items
Ensure proper handling and storage of all the meat products according to food safety guidelines
Package and label meat products properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
Clean, fillet, and prepare a variety of seafood product
Greet customers in a friendly and professional manner, offering assistance and answering questions
Package seafood products adhering to portion sizes and weight requirements
Create visually appealing displays of seafood products
Unload, sort, and organize items in the designated storage areas
Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
Implement a first-in, first-out system to ensure older products are utilized first
Maintain correct signage for the promotional grocery items
Use the aisle gun to scan and track inventory
Merchandising of the produce items in a fresh and appealing manner
Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
Continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
Manage displays of UPC products, such as tofu, salad, and nuts
Plan and execute display changes based on season, time and date
Prepare and make various meals and dishes according to standardized recipes and guidelines
Regularly monitor and rotate food items to ensure freshness and quality
Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
Assist with customer's questions and help as needed
Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
Assist customers with general questions and help them by loading their groceries to their vehicle as needed
Provide assistance to the cashier by bagging the customers shopping items
Maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas replenish supplies
Perform other operational support duties and tasks including special cleaning duties as assigned
Work closely with all employees to provide every customer with a satisfied and safe shopping experience
Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
Take immediate action to clear and clean up water spills to prevent slip and fall hazards
Maintain accurate records of houseware inventory within the store
Assist in the ordering process for houseware items
Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
Provide exceptional customer service by assisting customers with inquiries
Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
Maintain proficiency with the item code and PLUs
Handle all cash, credit, and debit card transactions with accuracy
Perform all opening, shift changing and closing duties while keeping the area clean and organized
Assist with bagging items and customer inquiries as needed
Provide excellent customer service by greeting them and assisting with products and services
Assist with sorting paperwork such as invoices, sales orders, item data, etc.
Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
Perform other customer service related duties and tasks as assigned

Job Location

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