Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global leader in providing dining and retail services to travelers in airports and transportation venues worldwide. Known for its commitment to quality, innovation, and customer satisfaction, HMSHost offers a dynamic workplace where employees have the opportunity to grow professionally while serving diverse clientele in fast-paced environments. As a company that values its workforce, HMSHost emphasizes training, career development, and employee well-being, making it an appealing choice for individuals seeking stable and rewarding employment in the hospitality industry.
The role of Host/Hostess at HMSHost is a critical position within the restaurant team, focusing on delivering exceptional guest exp... Show More
The role of Host/Hostess at HMSHost is a critical position within the restaurant team, focusing on delivering exceptional guest exp... Show More
Job Requirements
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant's seating chart
- Demonstrated ability to interact with public and coworkers in a friendly, enthusiastic, and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents
- Comfortable conversing with customers
Job Qualifications
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant seating charts
- Friendly, enthusiastic, and outgoing interpersonal abilities
- Ability to follow instructions and communicate effectively with customers and coworkers
- Physical ability to bend, twist, and stand for job functions
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes guests with a smile and appropriate greeting following customer service standards
- Records customer reservations or seating times consistently to provide high-quality service
- Maintains and updates restaurant seating charts
- Properly sets up and maintains dining room areas before service
- Assists with stocking roll-up silverware for incoming shifts
- Seats guests and advises them on menus and beverage choices
- Oversees delivery and servicing of food and beverages
- Coordinates between kitchen and floor staff to ensure guest satisfaction
- Performs cashier or bus person duties as needed, including cashing out guest checks
- Follows cash handling policies and maintains proper security of cash
- Patrols assigned station to refill beverages, remove service items, and maintain cleanliness
- Performs additional duties such as rolling silverware, expediting food orders, washing dishes, preparing to-go food, and refilling table condiments during downtime
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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