GUEST SERVICES/HOST -BIG ROCK ITALIAN CHOPHOUSE
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Flexible
Benefits
Opportunities for quick advancement
50% off at any of our 60+ restaurants
Health Benefits for full-time associates starting after 90 days
inclusive environment
flexible scheduling
Paid Time Off
Closed 7 major holidays
Job Description
Cameron Mitchell Restaurants is a renowned restaurant group known for its commitment to delivering genuine hospitality and creating memorable dining experiences. With more than 60 restaurant locations, Cameron Mitchell Restaurants focuses on not only serving delicious food but also offering outstanding service and an inclusive, welcoming atmosphere for guests and employees alike. The company fosters a culture that values associates by putting them first and offering competitive benefits, advancement opportunities, and a positive workplace environment. As a leader in the hospitality industry, Cameron Mitchell Restaurants emphasizes teamwork, leadership, and kindness, ensuring that everyone who walks through their doors feels valued and cared for.
We are currently seeking a Host to join our dynamic team. This role is essential in shaping the guest experience by providing a warm welcome and facilitating efficient seating arrangements. The Host serves as the first point of contact for guests, both in-person and over the phone, and plays a key role in making "Raving Fans" of our guests, associates, purveyors, partners, and local communities. The Host will manage guest seating in the dining room, balancing quality of service, guest satisfaction, and maximizing sales. This position requires someone who is genuine, positive, and driven by a passion for hospitality. Hosts at Cameron Mitchell Restaurants embody a "Yes is the Answer!" mentality, showing eagerness to assist guests and teammates while maintaining a professional appearance and attitude.
The employment type is full-time with a starting pay range of $15.00 to $20.00 per hour, based on experience. Full-time associates become eligible for health benefits after 90 days, and the company also offers several other perks, including a 50% discount at all restaurant locations, flexible scheduling, paid time off, and closures on seven major holidays. Cameron Mitchell Restaurants fosters an inclusive, fun, and creative work environment where associates can thrive and grow within the company. Our Team members demonstrate leadership, kindness, and positivity while valuing teamwork, family, and community involvement. The ideal Host is dependable, cooperative, and committed to upholding hospitality standards and safety guidelines to ensure everyone enjoys a safe and pleasant dining experience.
We are currently seeking a Host to join our dynamic team. This role is essential in shaping the guest experience by providing a warm welcome and facilitating efficient seating arrangements. The Host serves as the first point of contact for guests, both in-person and over the phone, and plays a key role in making "Raving Fans" of our guests, associates, purveyors, partners, and local communities. The Host will manage guest seating in the dining room, balancing quality of service, guest satisfaction, and maximizing sales. This position requires someone who is genuine, positive, and driven by a passion for hospitality. Hosts at Cameron Mitchell Restaurants embody a "Yes is the Answer!" mentality, showing eagerness to assist guests and teammates while maintaining a professional appearance and attitude.
The employment type is full-time with a starting pay range of $15.00 to $20.00 per hour, based on experience. Full-time associates become eligible for health benefits after 90 days, and the company also offers several other perks, including a 50% discount at all restaurant locations, flexible scheduling, paid time off, and closures on seven major holidays. Cameron Mitchell Restaurants fosters an inclusive, fun, and creative work environment where associates can thrive and grow within the company. Our Team members demonstrate leadership, kindness, and positivity while valuing teamwork, family, and community involvement. The ideal Host is dependable, cooperative, and committed to upholding hospitality standards and safety guidelines to ensure everyone enjoys a safe and pleasant dining experience.
Job Requirements
- High school diploma or equivalent
- availability to work flexible hours including evenings, weekends, and holidays
- ability to provide excellent customer service
- effective communication skills
- ability to stand for extended periods
- maintain a positive and friendly demeanor
- compliance with uniform and hygiene standards
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred but not required
- excellent communication and interpersonal skills
- ability to handle guest complaints professionally
- teamwork and leadership skills
- positive attitude and genuine approach to hospitality
- ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Reports to work on time as indicated on the work schedule
- uniform meets restaurant requirements and is maintained and cleaned
- practices positive personal hygiene and cleanliness habits during all work shifts
- exemplifies hospitality standards
- answers guests' questions about the restaurant
- handles requests and complaints with guest satisfaction as the priority
- cooperates with management and co-workers to assist others with duties if needed
- communicates suggestions for improvement in a positive fashion
- follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant
- reports potentially unsafe conditions and uses materials and equipment properly
- knows emergency procedures in the restaurants
- performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook
Job Criteria
Experience
No experience required
Job Location
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