Guest Services Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf is a leading family-focused resort known for creating memorable experiences through exceptional hospitality and a wide range of entertainment offerings. As a well-established brand in the hospitality and entertainment industry, Great Wolf resorts provide a unique blend of water park fun, comfortable lodging, and engaging activities tailored for families. With multiple locations across North America, Great Wolf has built a reputation for excellence in guest services, family-friendly environments, and career growth opportunities for its employees. The company's mission centers on delivering joy and lasting memories for its guests, making it a preferred destination for family vacations. Employment opportunities... Show More

Job Requirements

  • High school diploma or GED
  • minimum of 1 year prior experience Rooms Division/Front Desk
  • experience with Microsoft Office and general software systems
  • proficiency in Excel, Word and Outlook
  • demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
  • proficient in both written and spoken English
  • ability to work flexible schedule including nights, weekends, holidays as needed

Job Location

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