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Guest Services Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.31 - $20.45
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Benefits

Four weeks paid time off
Six paid floating holidays
Up to four weeks paid family leave
Conservation day leave
Health care after 30 days for full-time employees
401(k) plan with employer match
Family membership package and Aquarium tickets

Job Description

The National Aquarium, located in Baltimore, Maryland, is one of the premier nonprofit organizations dedicated to connecting people with the natural world to inspire compassion and care for our ocean planet. Since its establishment in 1981, the National Aquarium has become a leading institution in marine life conservation and education, housing thousands of animals across hundreds of species including fish, birds, amphibians, reptiles, and mammals within its award-winning habitats. Recognized as one of the top three aquariums in the United States and the largest paid cultural attraction in Maryland, it attracts over 1.2 million guests annually, making it a pivotal... Show More

Job Requirements

  • High school diploma
  • Minimum of 1 year customer service experience or equivalent combination of education and experience
  • Excellent cash handling skills
  • Ability to work flexible schedules including weekends, holidays and evenings
  • Ability to work outdoors in various weather conditions
  • Strong communication and interpersonal skills
  • Ability to work both independently and as part of a team
  • Ability to follow instructions
  • Commitment to the mission of the National Aquarium

Job Location

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