Guest Services Runner

W South Beach is a luxury hotel located in the heart of Miami Beach, Florida, known for its vibrant atmosphere, exceptional guest services, and modern amenities. Part of the globally recognized W Hotels portfolio under Marriott International, this establishment prides itself on delivering a unique and memorable experience that redefines the norms of luxury hospitality. W South Beach has cultivated a culture that encourages originality, innovation, and a forward-thinking mindset, making it an exciting place to work for individuals passionate about hospitality and guest engagement. Operating as a full-service hotel, it offers guests a blend of sophistication and relaxed beach vibes, supported by a dedicated staff focused on exceptional service and operational excellence. The role of a Runner at W South Beach is crucial in ensuring the smooth and efficient operations across a variety of hotel departments, including housekeeping, engineering, banquets, restaurants, and the front office. Unlike traditional roles that may only involve moving items, this position emphasizes contributing to a memorable guest experience through timely and precise service delivery. Runners support multiple facets of the hotel by delivering items to guest rooms, assisting various departments with their needs, and helping maintain an environment where guests and staff alike have the resources and support required. This full-time, non-management position requires the Runner to be active, on their feet, and physically capable of performing tasks such as lifting and moving items up to 55 pounds, navigating narrow spaces, and handling various physical demands involving bending, twisting, pulling, and stooping. The job also involves attention to detail, reading and verifying information in multiple formats, and ensuring that company policies, safety standards, and professional appearance guidelines are consistently observed. Success in this role is measured by the ability to provide reliable support that enhances the overall guest experience and contributes to the seamless function of hotel operations. Beyond the physical tasks, this position is about being part of a team that values collaboration, integrity, and service excellence. The Runner helps uphold Marriott International's commitment to diversity and inclusion by fostering a respectful workplace that celebrates the unique cultural backgrounds and experiences of all associates. W South Beach is more than a hotel; it is a place to ignite curiosity, expand worlds, and create lasting memories, making it an excellent workplace for individuals eager to grow and make a difference in the hospitality industry.