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Guest Services Representative - Hotel Renegade

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance

Job Description

Geronimo Hospitality Group is a dynamic collection of award-winning boutique hotels, restaurants, and clubs known for its bold and innovative approach to hospitality. They pride themselves on breaking away from traditional norms and creating unique destinations that offer more than just a place to stay or eat—they deliver memorable experiences. The company culture emphasizes hard work, creativity, and a competitive spirit, making it an exciting workplace for those ready to challenge the status quo and build a future with impact. Geronimo Hospitality Group operates with a rebellious edge, focusing on pushing boundaries in the boutique hospitality sector. Their properties blend... Show More

Job Requirements

  • high school diploma or equivalent
  • excellent communication skills and professional attitude
  • effective conflict management and decision making
  • ability to use a variety of computer applications
  • u.s. work authorization required

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills and professional attitude
  • effective conflict management and decision making
  • ability to use a variety of computer applications
  • previous experience in customer service

Job Duties

  • process guest arrivals and departures including all necessary payments
  • handle and coordinate room assignments and pre-arrivals
  • handle guests' concerns
  • offer referral for services and handle requests for information
  • handle and store luggage
  • assist with the check-in and check-out of groups and tours
  • assist other departments as required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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