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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Employee Discounts
Shift Differentials
Job Description
Sacramento Republic FC is a professional soccer club based in Sacramento, California, known for its passionate fan base and commitment to fostering a vibrant soccer culture in the region. The club hosts exciting matches at Heart Health Park, a premier venue designed to enhance the fan experience. They pride themselves not only on their competitive performances on the field but also on delivering exceptional matchday experiences to their supporters. The club is deeply embedded in the community, offering fans an engaging and inclusive environment to enjoy soccer season after season.
The Guest Services Representative (GSR) position at Sacramento R... Show More
The Guest Services Representative (GSR) position at Sacramento R... Show More
Job Requirements
- Must be at least 18 years of age
- able to work flexible hours including evenings, weekends, and holidays
- able to work outdoors in various weather conditions
- able to stand and walk for extended periods
- available for approximately 80 percent of home matches
- able to adhere to scheduled shifts
- strong communication skills
- interpersonal skills
- ability to work in a fast-paced environment
- ability to collaborate with team members
Job Qualifications
- Must be willing and able to work flexible hours, including evenings, weekends, and or holidays
- must be able to adhere to pre-scheduled shifts and be on-time for those shifts
- must be available for approximately 80 percent of all home matches, including the Home Opener (Saturday, March 7), State Fair (Saturday, August 1), and Season Finale (Saturday, October 24)
- able to work outdoors in inclement and or hot weather
- able to stand, walk, or travel up and down stairs for extended periods of time
- strong communication and interpersonal skills with the ability to build relationships with guests and resolve issues efficiently
- able to adapt to changing priorities and work effectively in a fast-paced environment
- proven ability to collaborate effectively with team members and contribute to a positive work environment
- must be at least 18 years of age
Job Duties
- Greet fans and assist them in finding their ticketed seats
- examine and interpret tickets to answer any seating questions
- maintain comprehensive knowledge of venue, policies, and operational plans to ensure a seamless matchday experience
- assist with wayfinding throughout the venue
- build strong relationships with fans and maintain a visible presence during the event for any guest inquiries, comments, or concerns
- guide fans to exits or provide other instructions in case of emergency
- verify credentials for ingress into restricted areas
- search for lost articles or for parents of lost children
- other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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