Guest Services Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

ongoing training
Career advancement opportunities
product knowledge development
Education programs
Supportive team environment
flexible scheduling
Opportunities for cross-training

Job Description

Blo Blow Dry Bar is a leading brand in the hair and beauty industry, with over 100 locations across North America and an international presence. Each Blo Blow Dry Bar location operates independently under franchise ownership, ensuring a unique and locally managed salon experience. Blo is renowned for its commitment to excellence, its partnerships with prestigious product lines such as UNITE hair care and Glo Skin Beauty, and its dedication to fostering a supportive community among its salon staff. The company provides ongoing training, educational programs, and opportunities for career advancement, making it a dynamic and rewarding place for beauty professionals to grow their skills and careers.

The role of a team member at Blo Blow Dry Bar is designed for individuals passionate about the beauty industry who thrive in a collaborative and customer-focused environment. You will be part of a vibrant team that values making each guest feel beautiful, special, and appreciated. The position is perfect for those who enjoy working flexible schedules, including weekends and peak hours from Thursday through Saturday. As a team member, you will be the first and last point of contact for guests, serving as a vital brand ambassador who ensures every visitor's experience is exceptional from start to finish. The role involves managing appointment schedules, optimizing bookings, and supporting hairstylists and beauty technicians to maintain smooth salon operations.

Candidates are expected to cultivate a clean, fun, and professional work environment while honing their skills through routine training and up-skilling opportunities. Strong technical abilities, including proficiency with scheduling software and Mac computers, are essential. There is also potential for cross-training in additional services such as makeup or advancement into senior stylist or management positions. This role not only offers a chance to contribute to Blo’s reputation for superior guest experiences but also to build a meaningful career in a growing, internationally respected beauty brand.

Job Requirements

  • ability to work weekends including fridays and saturdays
  • flexible scheduling availability
  • passion for the beauty and cosmetology industry
  • salon experience is an asset
  • strong technical skills using a Mac computer
  • good interpersonal and communication skills
  • ability to maintain a clean work environment

Job Qualifications

  • previous salon or cosmetology experience is an asset
  • excellent customer service and communication skills
  • ability to work flexible weekend hours including peak times
  • proficiency with Mac computers and scheduling software
  • passion for the beauty and cosmetology industry
  • ability to work well in a team environment

Job Duties

  • serve as the first and last impression for guests by acting as a Blo brand ambassador
  • maintain a professional, clean, fun, and respectful work environment
  • manage appointment calendar and optimize schedule to maximize bookings
  • assist in scheduling and booking software operations
  • collaborate with stylists and beauty technicians to support salon operations
  • discuss and sell hair packages, memberships, and beauty products
  • participate in routine training and skill advancement programs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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