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Guest Services | Concierge ($24.50/hour)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k)
retirement savings plan
basic life insurance
Short term disability insurance
Paid Time Off
Paid holidays
sick days
Compassionate Leave
Jury duty leave
Employee assistance program
free uniforms
Free parking
Discounted rooms
Complimentary rooms
Free Meals
Colleague discount program
Tuition Reimbursement
Public transportation subsidy

Job Description

Hyatt Regency Bellevue on Seattle's Eastside is a premier hotel known for its excellent hospitality services and commitment to guest satisfaction. Located in the vibrant Bellevue area, this hotel offers guests a luxurious experience with modern amenities, beautiful rooms, and convenient access to local attractions. As part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Bellevue upholds a tradition of hospitality excellence, providing guests with memorable stays and professional service.

Hyatt Regency Bellevue is currently seeking a friendly and knowledgeable Concierge to join its dynamic Guest Services team. The Concierge plays a vital role in enhancing the guest ... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • must be able to work flexible schedule including mornings, evenings, weekends, and holidays
  • ability to walk and stand for long periods
  • ability to lift, push, and pull moderate weight
  • refined verbal and written communication skills

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong verbal and written communication skills
  • ability to work flexible shifts including weekends and holidays
  • knowledge of local area and attractions
  • strong interpersonal skills
  • ability to stand and walk for extended periods

Job Duties

  • Answering guest questions
  • giving directions
  • making detailed reservations
  • providing recommendations for local events and venues
  • assisting with transportation options
  • engaging in casual conversation with guests
  • handling special requests

Job Qualifications

Experience

No experience required

Job Location

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