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Guest Services Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.20 - $25.55
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a prominent industry leader in the travel center sector, operating a vast network of over 750 retail and fueling locations across 44 states and six Canadian provinces. With a dedicated workforce of more than 30,000 team members, the company has established itself as a top supplier within the energy and logistics industry. Among its many strengths is the operation of one of the largest tanker fleets, which plays a vital role in providing essential services to oil operations situated in some of the nation's most active basins. Pilot Company embodies a comprehensive, people-first culture that values its... Show More

Job Requirements

  • High school diploma or equivalent
  • previous retail or supervisory experience preferred
  • strong communication skills
  • ability to multitask and prioritize effectively
  • reliable and punctual
  • customer focused attitude
  • ability to work flexible hours including nights, weekends, and holidays
  • pass background check

Job Qualifications

  • Previous experience or working knowledge of retail operations
  • excellent customer service skills
  • proficiency with calculator, computer, and store equipment
  • ability to work as part of a team
  • ability to interact with hourly team members, customers, vendors, and corporate representatives
  • ability to work flexible schedules including nights, days, weekends, and holidays
  • background check required

Job Duties

  • Supervise employees and general store operations
  • respond to customer needs with excellent service
  • assist managers with operational tasks
  • maintain well-kept and smoothly running facilities
  • promote and uphold customer focused culture
  • manage flexible schedules including nights, weekends, and holidays
  • operate store equipment proficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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